Warehouse Operations Manager
3Q, INC.Position Description The Warehouse Operations Manager is responsible for the overall performance of warehouse personnel and operations, including staffing, inventory, receiving, packaging, and shipping. This individual leads warehouse supervisors and teams to ensure efficient operations that meet customer and company needs. This position also oversees warehouse organization, space utilization, and facility development; including planning for improvements, moves, staffing, and future expansion to support company growth. Company-Wide Expectations Quality – Examine and improve processes related to job responsibilities Initiative – Decision making to ensure forward progress. Problem solving to implement change to improve the organization. Teamwork – Work effectively within a team to accomplish department/company goals. Respect other team members’ needs and individual contributions. Relationships – Foster harmonious and mutually beneficial relationships with both the internal and external customers to work with Quality, Integrity, and Respect Essential Functions and Responsibilities · Warehouse: o Responsible for all comprehensive warehouse activity including the facility, machines, people, the effectiveness of processes and the efficiency of process flow o Manage the organization and utilization of current (approximately 35,000 sq ft) and future warehouse spaces, ensuring facilities support operational needs and company growth. o Evaluate existing warehouse capacity, storage utilization, and layout effectiveness. o Identify when additional warehouse space or facility improvements are needed. o Research, evaluate, and coordinate the acquisition or leasing of additional warehouse space as necessary. o Lead the planning and execution of warehouse moves, expansions, purchases, and facility improvements. o Coordinate racking, storage systems, equipment, staffing, and other facility requirements. o Maintain accountability for inventory accuracy, inventory organization, and location management. o Maintain a strong understanding of 3Q's inventory system and processes. o Support the Warehouse and Quality Supervisor with twice-yearly cycle counts as needed. o Identify and address inventory discrepancies and opportunities for improved inventory controls. o Lead and coordinate all inbound and outbound warehouse operations, including receiving, packaging, and shipping. o Maintain a broader operational perspective by coordinating supervisors' schedules, priorities, and workloads to meet customer and company needs. o Ensure warehouse teams have the resources, equipment, information, and support necessary to perform their responsibilities successfully. o Monitor operational performance and address obstacles that impact productivity, accuracy, or customer service. o Demonstrate strong working knowledge of our accounting and inventory software and 3Q's inventory processes to assist supervisors and warehouse personnel in executing their responsibilities accurately and effectively. o Support and coordinate with responsible personnel on equipment maintenance, facility repairs, preventative maintenance plans, and operational improvements. o Enforce OSHA regulations, promote a safety-first culture, and ensure compliance with company policies and applicable regulatory requirements. o Collaborate with and support ISO Process Owners within warehouse departments in achieving process goals through continuous improvement, process monitoring, and performance metrics. · Supervisory: o Lead by leaning on 3Q’s 12 Basic Fundamentals & our Quality Policy of Respect, Integrity, and Quality o Directly manage and provide leadership to the Receiving, Shipping, and Warehouse-and-Quality Supervisors. o Establish expectations, delegate responsibilities, and hold supervisors accountable for departmental performance. o Support supervisors in effectively managing their teams, workloads, and daily responsibilities. o Ensure co…