Warehouse Operations Manager (3PL)

Why Work for Canada Cartage Canada Cartage is one of Canada’s leading transportation and logistics providers with over 100 years of experience supporting businesses nationwide. Through our national network of terminals and distribution centres, we deliver dedicated fleet, freight, and supply chain solutions to many of Canada’s leading brands. We are proud to be recognized as a Top Fleet Employer by Trucking HR Canada, an Employer of Distinction, and one of Forbes Canada’s Best Employers. Career Opportunity Warehouse Operations Manager Position Summary Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This role is accountable for ensuring operational performance, employee management and welfare, and budget targets are achieved within a unionized enironment. The Warehouse Operations Manager will play a critical role in managing ongoing communication, resolving issues, and maintaining a high level of service in a fast-paced and demanding environment. This is an opportunity to be a part of a successful and growing operation. The role requires a hands-on, self-directed leader who can operate independently while collaborating within a larger team. The facility is 190,000 sq ft with customers in a variety of industries with close to ~40 full-time employees. Location: Winnipeg, Manitoba Schedule: Schedule can vary. Mon - Fri, 40+ hours What you will do Lead, coach, and develop a team of supervisors and warehouse staff across a 24/7 operation Support the ongoing development of the operation, including establishing processes, workflows, and best practices Participate in the hiring, onboarding, and structuring of the warehouse team, including selection of supervisory staff Manage labour planning, scheduling, and performance to meet operational and financial targets Monitor KPIs and drive continuous improvement to achieve productivity, service, and cost objectives Collaborate with transportation and terminal teams to ensure alignment and smooth execution for customers Oversee daily warehouse activities Ensure compliance with company policies, safety standards, and regulatory requirements Support inventory oversight and accuracy within a primarily manual operation, transitioning to system-supported processes over time Ensure accuracy of WMS and KPI inputs Manage budget responsibilities including labor, supplies, and operational expenses to meet P&L targets Foster a positive team environment with strong communication and engagement What You’ll Bring 5–10 years of experience in warehouse, distribution, or logistics operations; 3PL experience Previous experience in a supervisory or leadership role, with a track record of developing teams Strong customer-facing experience, with the ability to manage high-expectation clients Experience working in fast-paced, evolving, or startup environments is highly preferred Demonstrated ability to work independently, take initiative, and operate as a self-starter with minimal on-site leadership support Strong problem-solving skills with the ability to make decisions and adapt quickly in a dynamic environment Familiarity with warehouse operations including shipping, receiving, and material handling Experience with WMS systems Financial acumen, with exposure to budgeting, cost control, or P&L management Knowledge of health & safety regulations and best practices Proficiency with MS Office (Excel, Outlook, Word, PowerPoint) Key Competencies: Strong communication skills (verbal and written), with the ability to interact effectively at all levels Customer-centric mindset with a focus on service excellence Leadership, coaching, and team-building ability Highly organized with strong time management and multitasking skills Resilient and adaptable, able to manage competing priorities and a high-demand customer environment Collaborative approach with the ability to work cross-functionall…

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