Warehouse Operations Manager

Job Overview At Twin Rocks water We are seeking a motivated, results-driven Route Manager to lead and support our route delivery team. This individual will oversee daily route operations, coach and develop drivers, maintain safety and regulatory compliance, and drive operational efficiency, customer satisfaction, and sales performance. The ideal candidate is a hands-on leader who thrives in a fast-paced environment, leads by example, and can balance team development with the daily demands of route execution. This role requires flexibility to provide, warehouse duties and route coverage when needed while ensuring the team consistently meets company standards and business objectives. Responsibilities Team Leadership & Development Supervise, train, mentor, and coach route drivers and delivery personnel to improve performance, productivity, and customer service. Provide ongoing feedback and guidance on sales techniques, upselling opportunities, and customer relationship management. Promote accountability, teamwork, and a positive, performance-driven work environment. Route Coverage & Daily Operations Oversee daily route execution to ensure timely, accurate, and efficient deliveries. Provide hands-on route coverage and fill in for drivers as needed based on staffing and business demands. Monitor route productivity, identify operational challenges, and implement solutions to improve efficiency and service levels. Load/unload route trucks on daily basis. Load/unload any warehouse deliveries. Safety & Regulatory Compliance Ensure compliance with Department of Transportation (DOT) regulations and company safety policies. Review daily electronic driver logs (e-logs) and address discrepancies or compliance concerns. Promote safe driving practices, proper vehicle operation, and accountability for safety standards. Branch Administration & Communication Support daily branch opening/closing procedures and other operational responsibilities. Review driver execution reports to ensure accuracy, accountability, and adherence to company expectations. Conduct regular team huddles and safety meetings to communicate priorities, review performance, and reinforce operational standards. Partner with branch leadership to support business goals and continuous improvement initiatives. Qualifications Education: High school diploma, GED, or equivalent experience. License & Driving Record: Class B Commercial Driver's License (CDL) with airbrake endorsement is typically preferred; a clean motor vehicle record (MVR) for the past 3 years is required. Age Requirement: Must be at least 21 years old to meet DOT commercial driving standards. Experience: Prior leadership, supervisory, or route-delivery experience in a beverage, logistics, or route-based industry. Technical Skills: Familiarity with basic office and routing software (such as Microsoft Word, Excel, Outlook, or Power BI). Physical Demands: Ability to perform physical tasks such as walking, bending, lifting, and pushing/pulling heavy water bottles or equipment. Time 5:00a - 2:00p (close two days a week) Pay: $50,800.00 - $61,300.00 per year Benefits: Dental insurance Health insurance Vision insurance Application Question(s): Please explain why you are uniquely qualified for this position? Work Location: In person

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