Warehouse Operations Lead

Overview: Parker and Sons is currently looking for a Warehouse Operations Lead. The Warehouse Lead supports the daily operation of Parker & Sons’ high-volume warehouse, ensuring materials, equipment, and supplies are accurately received, stored, organized, and distributed for HVAC, Plumbing, and Electrical operations. As a hands-on working leader, this role coordinates daily warehouse activities, maintains inventory accuracy, supports team productivity, and reinforces safe material-handling practices. The Warehouse Lead is a primary point of contact for warehouse associates and field technicians, resolving material needs, prioritizing urgent requests, and minimizing operational delays. The warehouse handles refrigerants, water softeners, chemicals, HVAC equipment, plumbing supplies, electrical materials, and related inventory. Schedule: 6am-3pm (M-F) What's In It For Me? Market Value Compensation $24.00 to 28.00 per hour Robust PTO Plan Health, Vision and Dental plans for you and your family to choose from 401K Retirement Plan with company match up Life Insurance, Short-Term and Long-Term Disability Special Program Options: FSA, EAP, Legal Services, and Identity Theft Continuous Training for your Professional Development Working in a dynamic, collaborative, and fun environment Coached and supported career growth Responsibilities: What Will I Do? Warehouse Operations & Material Handling Coordinate and actively participate in receiving, stocking, picking, staging, shipping, and material distribution. Inspect and document incoming materials; ensure accurate receipt, storage, and designated locations. Verify materials are correctly picked, staged, and ready for technician pickup, delivery, or transfer. Safely operate forklifts, pallet jacks, and other material-handling equipment throughout the workday. Maintain clear aisles, organized storage, identifiable inventory, and efficient workflows. Identify bottlenecks and support daily opening, closing, and operational readiness procedures. Inventory Control & Accuracy Perform and coordinate daily, weekly, and monthly inventory counts, including cycle counts. Ensure inventory movements and transactions are accurately and promptly recorded in company systems. Investigate discrepancies, support reconciliation, and help implement corrective actions. Maintain labeling, storage, rotation, and accountability for products and equipment. Communicate shortages, damaged materials, and inventory concerns to management. Provide enhanced accountability for refrigerants, chemicals, water softeners, and high-value items. Working Leadership & Accountability Provide daily work direction, task prioritization, and hands-on support to warehouse associates. Coach and train associates on daily warehouse workflows, inventory processes, and equipment use. Monitor work quality, productivity, and adherence to established processes. Lead by example in professionalism, teamwork, reliability, and personal ownership. Escalate performance, attendance, and safety concerns to management; formal discipline, evaluations, and staffing decisions remain management responsibilities. Technician Support & Cross-Functional Communication Serve field technicians as internal customers with responsive, accurate material and order support. Provide clear updates on availability, order status, shortages, substitutions, and material readiness. Prioritize urgent requests without compromising inventory accuracy or safe practices. Coordinate with Purchasing, Dispatch, Operations, and other teams to resolve material issues. Proactively reduce technician wait time and material-related disruptions. Qualifications: Do I have What it Takes? At least 2 years of warehouse, distribution, or inventory experience in a high-volume environment; previous lead experience preferred. Forklift certification or ability to complete company-required training and authorization. Working knowledge of Microsoft Excel (data entry, sorting, filtering, and ba…

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