Warehouse Operations Associate

Warehouse Operations Associate Build the Warehouse That Powers Our Next Stage of Growth About Us We develop innovative tools for the hardscape industry. While our products are manufactured by trusted partners, our reputation is built on delivering quality products quickly and accurately to dealers and contractors across the country. We're a 14-person company with approximately $10 million in annual revenue and are growing witha goal of doubling the business over the next three years. About the Role Receive vendor shipments, manage inventory, process customer returns, assemble products, and fulfill customer orders with speed and accuracy while helping build operational capacity. What You'll Own Warehouse Fulfillment: Pick, pack, stage, and ship orders accurately; identify shortages early; prevent warehouse errors. Receiving & Inventory: Receive, inspect, sticker, inventory, verify quantities, record receipts, put inventory away correctly, and report discrepancies promptly. Complete Returns Ownership: Own every customer and dealer return from arrival through final resolution, including receiving and identifying returned products, matching returns to orders or authorizations, inspecting and documenting condition, determining proper disposition, returning sellable inventory to stock, separating damaged or questionable products, updating system records, communicating with Accounting, Customer Service, Sales, and Operations, and closing every return without loose ends. Returns should move consistently, be documented correctly, and not require manager follow-up. Product Preparation & Warehouse Operations: Perform light assembly, pre-package products, operate forklifts safely, maintain an organized warehouse, improve efficiency, and provide backup coverage. Qualifications: 2+ years warehouse experience, forklift experience, inventory receiving experience, ability to lift 50 pounds, basic computer skills, strong attention to detail. Core Traits: Ownership Mentality, Attention to Detail, Reliable & Consistent, Team Player. Pay: $21.00 - $26.00 per hour Benefits: 401(k) matching Health insurance On-the-job training Paid time off Application Question(s): Are you able to regularly lift and move products weighing up to 50 pounds throughout your shift? Are you authorized to work in the United States without current or future sponsorship? Do you have at least two years of experience working in a warehouse, shipping, distribution, manufacturing or similar? Are you comfortable operating a forklift or willing to become forklift certified immediately after hire? This position requires working on-site Monday through Friday during normal business hours. Can you commit to this schedule? Work Location: In person

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