Warehouse Operations Associate

Function: The Warehouse Operations Associate plays a vital role in ensuring accurate, efficient, and safe handling of food products to support the Community Food Bank’s (CFB’s) mission of eradicating hunger and strengthening communities. This position is responsible for operating warehouse equipment to move, locate, stack, count, and tag products; fulfill and stage orders; and load/unload trucks. This role ensures all orders are complete and accurate, with delivered products properly received and placed in designated warehouse areas, upholding the highest standards for safety, accuracy, and productivity. Duties and Responsibilities: Operate warehouse equipment (e.g., electric pallet jack, reach truck) to accurately pick, stage, and load/unload orders. Use handheld scanners for real-time inventory transactions to ensure order accuracy. Follow FIFO and FEFO practices for product distribution and quality. Maintain cleanliness and food safety standards in all work areas, including baler area, warehouse, and walk-in coolers. Support compliance with AIB, USDA, OSHA, Feeding America, and local/state regulations, as well as CFB Food Safety Written Programs, by ensuring proper sanitation, pest control, temperature monitoring, and accurate documentation. Perform daily cleaning and housekeeping tasks; recycle materials as per CFB standards. Assist with inventory management, including cycle counts and monthly inventory activities. Tag, store, and move products to designated areas following CFB practices. Identify and report safety risks, product damage, and other incidents to supervisors. Crosstrain in various warehouse functions to provide operational backup and support. Work collaboratively with coworkers, over-the-road drivers, and other departments to ensure smooth operations. Communicate professionally and contribute to a positive team environment. Performs other duties as assigned. Knowledge, Skills, and Abilities: Proficient in operating warehouse equipment, including electric pallet jacks and reach trucks. Ability to use handheld scanning equipment for inventory tracking and order processing. Demonstrated ability to accurately build customer orders, ensuring correct number and product type are pulled, repacking and weighing as needed, and completing paperwork accurately and legibly. Skilled in loading and unloading trucks following safety procedures, verifying Bills of Lading (BOL), receiving donated products into inventory, and moving products to appropriate storage areas. Knowledge of food safety standards, including AIB compliance. Ability to maintain a clean and orderly warehouse environment, perform daily cleaning tasks, and operate motorized floor cleaning equipment. Understanding and commitment to health and safety regulations applicable to food acquisition, storage, and distribution, including responsible use of equipment and materials. Strong interpersonal skills to establish and maintain cooperative working relationships with co-workers, drivers, and the public. Effective communication skills to ensure clear and professional interactions. Ability to assist with physical inventory activities such as cycle counts and quality audits. Flexibility to work assigned scheduled shifts, including early mornings, evenings, or weekends as required. Ability to obtain food handling certification within 30 days of employment. Ability to become forklift and other warehouse power equipment certified within 60 days of employment. Ability to manage multiple tasks with attention to detail. Ability to take direction, ask clarifying questions, and execute assignments. Ability to handle interruptions, maintain a focus on tasks and produce timely and accurate work. Ability to work with people from diverse economic, social, and political backgrounds. Minimum Qualifications: High School Diploma or equivalent. One (1) year of warehouse, distribution, or logistics experience, preferably in a food handling or nonprofit environment. Experience with e…

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