Warehouse & Office Operations Manager
Thunderbird Equipment ServiceAbout Us Thunderbird Equipment Service repairs commercial and residential coffee brewing equipment, keeping cafes, offices, and homes brewing without interruption. We're looking for a hands-on, organized manager who can keep both our warehouse and our office running smoothly. About the Role This is a true hybrid role — you'll split your time between warehouse/logistics operations and office administration. One day you might be organizing parts inventory and coordinating shipments; the next you're handling scheduling, vendor communication, or customer service. We need someone who's equally comfortable on the warehouse floor and behind a desk. Key Responsibilities Warehouse & Logistics ● Manage inventory of replacement parts, tools, and equipment ● Oversee receiving, storage, and shipping of parts and repaired equipment ● Coordinate with technicians on parts availability for service calls ● Maintain warehouse organization, safety standards, and basic equipment upkeep ● Track and reorder stock to prevent shortages Office Administration ● Manage day-to-day office operations and supplies ● Support scheduling for service technicians and customer appointments ● Handle vendor relationships and purchase orders ● Field customer inquiries and route them appropriately What We're Looking For ● 2+ years of experience in warehouse/logistics, office management, or a similar operations role ● Strong organizational skills and comfort juggling multiple priorities ● Basic computer proficiency (inventory systems, scheduling software, Microsoft Office/Google Workspace) ● Clear communicator, comfortable talking with customers, vendors, and technicians ● Ability to lift 50lbs and be on your feet in a warehouse setting when needed ● Experience in equipment repair, HVAC, appliance service, or a related trade is a plus but not required What We Offer ● $40,000–$50,000/year, based on experience ● 401(k), 2 weeks PTO, 5 company paid holidays, vision coverage, dental coverage, EAP, employee perks program, short term/long term disability insurance ● Stable, growing local business with room to shape the role Pay: $40,000.00 - $50,000.00 per year Benefits: 401(k) Dental insurance Employee assistance program Life insurance Paid time off Vision insurance Experience: Office management: 2 years (Required) Work Location: In person