Warehouse Manager

Warehouse Operations & Logistics Oversee daily operations for Finished Goods Shipping, Parts Shipping, and Receiving. Ensure finished fitness equipment and replacement parts are picked, packed, staged, and shipped accurately and on schedule. Manage incoming deliveries, including unloading and proper storage of received materials. Establish and maintain efficient workflows, staffing plans, and operating procedures to meet business demands. Coordinate priorities across shipping and receiving functions to balance workloads and maintain operational efficiency. Ensure all shipments are properly documented and comply with carrier requirements, customer specifications, and company procedures. Monitor shipping schedules, carrier pickups, inbound deliveries, and outbound orders to minimize delays. Partner with internal departments to resolve order discrepancies, shipping issues, receiving variances, and delivery concerns. Team Leadership & Employee Development Lead, coach, and develop warehouse employees, including shipping and receiving personnel. Establish clear performance expectations and hold team members accountable for productivity, quality, attendance, and safety. Develop employee schedules and allocate resources based on order volume, incoming deliveries, and business priorities. Provide training on warehouse procedures, equipment operation, inventory handling, and safety requirements. Conduct performance discussions, provide feedback, and address performance or conduct concerns in a timely manner. Foster a culture of teamwork, accountability, continuous improvement, and customer service. Safety, Quality & Compliance Maintain a safe, clean, organized, and efficient warehouse environment. Enforce company safety policies and proper operating procedures for forklifts, pallet jacks, loading docks, and other material-handling equipment. Ensure employees use appropriate personal protective equipment and follow safe lifting, handling, and storage practices. Identify and address workplace hazards, unsafe practices, and opportunities to improve warehouse organization. Ensure products are handled, packaged, and shipped in a manner that prevents damage and protects product quality. Support compliance with applicable workplace safety requirements and company policies. Performance Management & Continuous Improvement Monitor key performance indicators, including shipping accuracy, on-time shipment performance, receiving accuracy, inventory accuracy, productivity, and damage rates. Analyze operational issues and implement corrective actions to reduce errors, delays, waste, and unnecessary handling. Develop and maintain standard operating procedures and work instructions. Use operational data to identify trends, communicate results, and recommend improvements to leadership. Support the implementation of new processes, systems, equipment, and operational initiatives. Cross-Functional Collaboration Collaborate with Production, Supply Chain, Customer Service, Sales, Product Support, and Finance to coordinate operational priorities. Communicate shipping delays, receiving issues, inventory concerns, and capacity constraints to the appropriate stakeholders. Support timely fulfillment of customer orders and internal requests for finished goods and replacement parts. Participate in operational planning, process improvement initiatives, and other projects as assigned. Third-Party Logistics (3PL) & Carrier Management Coordinate daily transportation activities with third-party logistics (3PL) providers, freight carriers, parcel carriers, and other transportation partners. Schedule and coordinate inbound and outbound shipments, carrier pickups, delivery appointments, and transportation arrangements to meet business and customer requirements. Serve as the primary operational contact for 3PL providers and carriers regarding shipment status, scheduling, capacity, service issues, and delivery exceptions. Monitor carrier performance against established expect…

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