Warehouse Manager

About Us Freig Carrillo Forwarding is a freight forwarding and logistics company specializing in U.S.–Mexico cross-border trade. Working alongside our affiliated Mexican customs brokerage, we provide warehousing, cross-docking, truck loading and unloading, customs compliance support, and logistics coordination for manufacturers and shippers moving goods between the United States and Mexico. We are a family-run business that values reliability, accountability, and long-term relationships with our clients and team. Position Summary We are looking for an experienced Warehouse Manager to lead day-to-day operations at our U.S. warehouse. This person will oversee receiving, storage, shipping, and inventory accuracy, manage the warehouse team, and coordinate closely with our customs and forwarding staff to keep cross-border freight moving on time and in compliance. Key Responsibilities Oversee all warehouse operations, including receiving, put-away, storage, picking, cross-docking, and outbound shipping Supervise, schedule, train, and evaluate warehouse associates and forklift operators Coordinate truck arrivals, loading, and unloading with carriers, drivers, and the forwarding team Maintain accurate inventory records and conduct regular cycle counts and reconciliations Ensure shipments match documentation (bills of lading, packing lists, commercial invoices) and flag discrepancies before freight moves Work with customs staff to support compliance requirements for cross-border shipments Track and report warehouse KPIs such as on-time shipping, inventory accuracy, and labor productivity Enforce safety procedures, OSHA standards, and housekeeping practices; lead safety training and incident reporting Manage equipment maintenance, supplies, and facility upkeep Identify and implement process improvements in layout, workflow, and staffing Serve as a point of contact for client warehousing needs and service issues Qualifications 3+ years of warehouse or distribution experience, including at least 1–2 years in a supervisory or management role Strong knowledge of inventory control, shipping and receiving, and warehouse best practices Experience with a warehouse management system (WMS) and Microsoft Excel Ability to lead a team, resolve problems quickly, and stay organized in a fast-paced environment Solid understanding of warehouse safety and OSHA requirements Preferred Bilingual in English and Spanish Experience with cross-border freight, import/export documentation, or customs-related operations Forklift certification Experience with 3PL, freight forwarding, or bonded warehouse operations Associate’s or bachelor’s degree in logistics, supply chain, or a related field Physical Requirements Ability to stand and walk for extended periods and work in a warehouse environment with varying temperatures Pay: From $45,000.00 per year Benefits: 401(k) Health insurance Life insurance Paid time off Work Location: In person

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