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Warehouse Manager

Hcl Usa
4 days ago
Contract
On-site
Piscataway, New Jersey, United States
$25 - $28 USD hourly

  • Lead the team to deliver end to end device lifecycle management (New Devices, Imaging, Deployment, Recycling) and associated Asset Management Activities.

  • Warehouse / logistics management.

  • Lead a team  that provide asset management (Asset Tagging, Asset Accuracy and Inventory Management , warehouse/logistics and delivery services to our key clients.

  • SLA / KPI Management.

  • Oversee local operations (Process/Runbooks, Productivity, inventory management, Stock Movements, escalations, shift coverage, Quality control and Asset Tagging)

  • Ensure the area is safe/secure to work in (cameras, door access, regular cleaning)

  • Lead/own additional activities conducted from the facility (i.e new equipment, Build of Devices, OEM Repairs, Disposal Co-ordination)

  • Customer Relationship Management

  • Work with  Vendor providing services (warehouse, logistics, disposals)

  • Regular meetings with Team and Client

  • Provide direction to the  team including coaching as required

  • Reporting and MIS

  • Assist with scoping small/mid-sized projects and oversee

  • Develop/implement service improvements and cost reduction activities

  • Time management.

  • Suggest and support continuous improvement initiatives and resolve operational issues.

  • Review and recommend sustainability developments. 

 

 

Skills, Experience and Qualification Required

 

  • Ability to interact with staff/customers so as to ensure that the service is polite, efficient and responsive as the contract required

  • To work through issues analytically to a successful conclusion

  • Ability to communicate at different levels within the organization,

  • Understanding of Financials, including cost control, project revenue/costs

 

Personal Skills

 

  • Experienced in working in a fast-paced environment.

  • Strong customer service and team management skills

  • Ability to manage/motivate people and teams,

  • Must be detail oriented and self-motivating

  • Strong Written and Verbal Communication Skills at senior level,

  • Relationship Management – internal and external customers, Flexibility, Presentation Skills and  Team Skills

  • Flexibility with respect to time – client deliverables need to be met with a Can do attitude

  • Excellent problem solving / quantitative/ analytical skills

  • Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels