Warehouse Manager
Chens Enterprises CorporationWe are a growing wholesale distributor of food and non-food products. Our success is built on quality products, exceptional customer service, and efficient operations. We are seeking an experienced and hands-on Warehouse Manager to lead our warehouse operations while driving continuous improvement across the business. Overview The Warehouse Manager is responsible for overseeing all warehouse and fleet operations, including receiving, inventory control, order fulfillment, shipping, transportation asset management, health and safety compliance, and employee supervision. The successful candidate will ensure operational efficiency, inventory accuracy, regulatory compliance, and exceptional service levels while leading a team in a fast-paced distribution environment. Responsibilities Warehouse Operations Oversee all daily warehouse activities, including receiving, put-away, replenishment, picking, packing, shipping, and returns. Ensure customer orders are accurately fulfilled and shipped on time. Monitor inventory levels and maintain inventory accuracy through cycle counts, audits, and process controls. Optimize warehouse layout, space utilization, and workflow efficiency. Develop and implement warehouse policies, procedures, and best practices. Investigate inventory discrepancies and implement corrective actions. Ensure proper handling and storage of food and non-food products. Monitor warehouse productivity and establish performance standards and KPIs. Fleet Management Oversee the company's transportation fleet, including trucks, trailers, forklifts, and other material handling equipment. Coordinate preventative maintenance schedules, repairs, licensing, and regulatory inspections. Monitor fleet utilization, operating costs, fuel consumption, and maintenance expenses. Ensure all vehicles and equipment comply with applicable safety and regulatory requirements. Manage relationships with maintenance providers, leasing companies, equipment vendors, and transportation partners. Maintain fleet records, service logs, inspection reports, and compliance documentation. Investigate vehicle incidents and implement corrective and preventive actions. Develop strategies to reduce downtime, improve asset utilization, and control operating costs. Leadership & Team Management Lead, coach, mentor, and develop warehouse personnel. Conduct employee training and performance evaluations. Assist with recruitment, onboarding, scheduling, and workforce planning. Foster a culture of accountability, teamwork, safety, and continuous improvement. Address employee concerns and performance issues in a professional and timely manner. Health & Safety Promote and enforce a strong health and safety culture throughout the warehouse and fleet operations. Ensure compliance with company policies, workplace safety regulations, and food safety requirements. Conduct safety inspections, incident investigations, and corrective action reviews. Ensure all equipment operators are properly trained and certified. Cross-Functional Collaboration Work closely with Customer Service, Purchasing, Supply Chain, Sales, and Order Desk teams to ensure seamless operations. Support continuous improvement initiatives that enhance service levels, productivity, and profitability. Participate in operational planning and business growth initiatives. Prepare operational reports and analyze key performance metrics. Experience Minimum 5 years of management experience in warehouse, distribution, or logistics operations. Experience within a wholesale food distribution environment strongly preferred. Proven experience managing warehouse teams and transportation or fleet operations. Strong knowledge of inventory control, warehousing practices, and distribution processes. Experience using Warehouse Management Systems (WMS), ERP systems, and Microsoft Office applications. Knowledge of transportation regulations, fleet maintenance programs, and safety compliance requirements. Strong leadership, organizati…