Warehouse Manager
Made By Tinker TinThe Warehouse / Logistics Manager owns everything that happens to a fixture after it leaves production: how it is inspected, packed, stored, staged, and shipped. This person runs the warehouse crew, sets the daily plan, keeps inventory honest, enforces safety, and makes sure what arrives at a customer's store or dock matches what the drawing called for. Tinker Tin builds custom retail fixtures, store environments, convention booths, and specialty builds. Our work ships nationwide, often on tight install dates, and a damaged or late crate costs far more than the part inside it. This role exists to make the back half of the building as deliberate as the front half. Key Responsibilities: Team Leadership & Daily Coordination Supervise, schedule, and develop all warehouse personnel, including hiring, onboarding, cross-training, and performance feedback. Run a short daily start-up meeting: what ships today, what lands today, who is on what, what is at risk. Build the daily and weekly task plan from the production and install schedule, and reset priorities as dates move. Coordinate directly with production, project management, and installation so warehouse work never becomes the bottleneck. Keep labor hours matched to workload; flag staffing gaps before they turn into missed ship dates. Hold the crew to clear standards on housekeeping, accuracy, and care for customer product. Inventory & Materials Control Own inventory accuracy for raw materials, hardware, components, packaging supplies, and finished goods. Run receiving: verify incoming shipments against POs, document shortages and damage, and notify purchasing the same day. Maintain organized, labeled, and mapped storage locations so any part or finished fixture can be found in under a minute. Run cycle counts on a set cadence and reconcile variances; eliminate the root cause rather than just adjusting the count. Track consumables and packaging stock, and set reorder points so the floor never stops for a missing box, strap, or fastener. Manage staging areas for in-process jobs, customer-owned material, and completed orders awaiting pickup. Packaging, Crating & Quality Control Develop and enforce packaging standards by product type so fixtures arrive undamaged, including blanket wrap, corner protection, foam, banding, palletizing, and custom crating. Perform final quality inspection before anything is packed: finish condition, hardware completeness, correct quantities, correct labeling against the fixture drawing and packing list. Reject and route back any item that does not meet standard, and log the reason so production can correct it upstream. Build and maintain pack-out documentation: packing lists, carton labels, bill of materials by crate, and assembly instructions shipped with the product. Track damage and shortage claims, identify patterns, and change the packaging method rather than repeating the loss. Protect finish quality in storage and handling, particularly on powder-coated and painted surfaces. Domestic Shipping & Logistics Own all domestic outbound shipping: parcel, LTL, full truckload, flatbed, hotshot, and white-glove or final-mile delivery. Quote, book, and schedule freight; negotiate rates and service terms with carriers and brokers, and maintain a reliable carrier bench. Choose the mode that fits the job's date and budget, and escalate early when an install date requires expedited freight. Prepare and verify all shipping documentation: BOLs, packing lists, freight class and NMFC coding, weights and dimensions, and insurance values. Schedule deliveries and dock appointments with stores, GCs, and install crews, and confirm receiving requirements before the truck rolls. Track shipments in transit, communicate status and exceptions proactively, and file and pursue freight claims to resolution. Audit freight invoices against quotes, and report monthly on freight spend, cost per shipment, and on-time delivery. Coordinate with the project team on inbound international …