Warehouse Manager
SERVPRO of Lacey/Puyallup/Sumner/Auburn/EnumclawBenefits: Health insurance Paid time off Vision insurance 401(k) 401(k) matching Dental insurance About SERVPRO® Team Friermuth We restore lives and property with urgency, care, and excellence—every time. Our ambition is to be the most trusted name in restoration, powered by a team that leads with heart and hustle. We serve people, bringing calm, clarity, and confidence when it matters most. Core Values Heart & Hustle — Give your Best Accountability — Own the Outcome Alignment — One team. One mission - TEAMWORK WINS Positivity — Here to Help Integrity — Do What is Right As a valued SERVPRO ® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Job Description: The Warehouse Manager owns the daily readiness of equipment, supplies, fleet assets, warehouse systems, and field logistics required to support restoration operations. This role ensures resources are safe, organized, accurately tracked, properly maintained, and available when production teams need them. The Warehouse Manager reports to the Operations Manager and serves as the operational link between the warehouse, fleet, restoration managers, field teams, vendors, and large-loss response activities. Benefits: Dental insurance Health insurance Vision insurance 401(k) after 1 year with 4% employer match 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days 1 week total paid vacation time after 1 year of employment Employee referral program Career path planning and training Employee recognition programs Responsibilities: Open, inspect, organize, and secure the warehouse and yard. Maintain receiving, staging, clean/dirty separation, return-to-ready, disposal, and outbound deployment zones. Conduct documented warehouse safety and housekeeping inspections. Maintain key, access, camera, and lock-up controls where assigned. Tag and enter new equipment into approved asset systems. Control check-out/check-in, assigned location, user, job, condition, and maintenance status. Inspect returns, clean or route for cleaning, arrange repairs, and return assets to ready status. Maintain accurate counts of ready, deployed, missing, damaged, quarantined, and out-of-service assets. Set and maintain minimum/maximum stock levels. Order approved consumables, PPE, chemicals, tools, and vehicle/project kits. Verify receipts against orders and invoices and resolve shortages or damage. Control distribution, track abnormal usage, and reduce stockouts, shrinkage, and waste. Prepare new-hire tool bags, promotion kits, vehicle stock, and job-specific orders. Coordinate inspections, maintenance, registration, cleanliness, decals, numbering, fuel cards, keys, and assigned equipment. Inspect vehicle safety items, damage, tooling, and inventory. Track trailers, forklifts, generators, desiccants, power distribution, dump trucks, box trucks, and other large-format assets. Maintain telematics and maintenance records in Linxup or the approved fleet platform. Escalate unsafe, overdue, or unavailable assets and manage return-to-service Fulfill Restoration Manager and field requests by agreed priority and response standards. Stage equipment and supplies for starts, large losses, CAT events, and DRT mobilization. Coordinate delivery, retrieval, transfers, loading, unloading, and demobilization. Communicate shortages, substitutions, ETAs, and risks before they affect customer service or job schedules. Schedule, train, coach, and inspect the work of assigned warehouse/logistics personnel. Set clear daily priorities and confirm completion through huddles and checklists. Coordinate maintenance, repair, disposal, grounds, refuse, and specialty vendors as assigned. Review vendor performance, invoices, and recurring issues; escalate cost or service problems. Publish weekly KPI results and exceptions to the Operations Manager. Complete cycle counts and reconcile discrepancies. Analyze downtime, stockouts, dama…