Warehouse Manager

COMPANY OVERVIEW Aloha Natural Pet Supply is a leading regional distributor of premium pet foods, treats, toys, and accessories in the Pacific Northwest. We partner with leading local and natural pet brands to deliver exceptional service, reliable logistics, meaningful support, and healthy options to our retail partners and for all pet families. We are a fast-growing, mission-driven, customer-centric organization that values collaboration, accountability, and continuous improvement. Our current reach is Washington, Oregon and Idaho. POSITION This position ensures seamless operations in the supply chain process through overseeing the warehouse, purchasing, and facilities maintenance. This position is responsible for ensuring the department reaches performance metrics, strategic planning, and safety compliance. This position works closely with the Delivery Manager and Sales Manager to provide seamless delivery and service of product to customers, owning the portion from order entry through outbound staging. As a member of the company leadership, this position is responsible for strategic direction of the organization and executing in the best interest of the entire organization You are a great fit if you: Enjoy leading teams to success and collaborating with other departments to obtain companywide success Have an aptitude for finding the most effective and efficient ways to lead day-to day operations Maintain excellent attention to detail while managing multiple priorities and deadlines Able to communicate clearly and professionally across all sectors of the business Ability to adapt to the needs of situations and company growth trajectory Have a strong work ethic and attention to detail Have a great customer service-oriented approach Have a great inter-departmental service approach Highly analytical with the ability to break down complex problems into operational steps using technical analysis, modeling and optimizations PRIMARY RESPONSIBILITIES Works in conjunction with the leadership team to lead company-wide changes to align culture with daily operations. Consistently lead, coach, and develop team around them and uplevel entire staff to reach the growth objectives of the company. Effectively communicate business strategy to frontline team, motivating them to engage in the strategy. Hiring, training, performance management and employee issues in conjunction with HR. Development, implementation, and tracking safety and compliance training. Engage an intimate knowledge of ERP/WMS data to drive and affect change and improvements Setting and tracking KPIs: order accuracy, time per order, inventory shrinkage, fill rate, inventory turns, etc. Running continuous improvement efforts to cut waste and improve timing Working with sales on order issues and inventory exceptions to ensure superb customer experience Work with delivery to optimize handoff and get product to customers seamlessly Work with finance to manage and improve department spend Reporting operational metrics to leadership team and CEO Own safety program from planning to implementation and execution Develop and execute inventory management processes to minimize out of stocks, expiration, and excess inventory Manage daily targets to ensure that orders go out complete and on time and inventory accuracy remains on track Troubleshoot issues in real time issues: equipment down, staffing gaps, inventory issues, etc. Keep facility and equipment in good working order Manage operating budget- such as labor costs, equipment maintenance with an understanding of the financial impact. Maintain adequate stock to hit fill rate targets Review data often to see how purchasing needs to adapt Negotiating or managing third-party carriers, equipment vendors, suppliers, and facilities maintenance contracts Maintain adequate stock to hit fill rate targets Review data often to see how purchasing needs to adapt Maintain a results focused mindset-building and meeting audacious goals Engage in fle…

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