Warehouse Manager

About Shepherd Electric Supply Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved and reliability truly matters. We move materials accurately and on time so contractors stay on schedule, projects stay on track, and customers never have to wonder if we’ll come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place. Why This Role Matters The Warehouse Manager is the operational backbone of the branch. Every fill rate, every on-time delivery, every accurate order that leaves this building traces back to how well the warehouse runs — and how well the Warehouse Manager leads it. This is not a floor supervision role with a bigger title. This is the role responsible for building a warehouse operation that holds up when volume spikes, when staffing is tight, and when the margin for error is zero. You set the standard, develop the team, and own the outcomes — not just on the days it is easy, but on the days it is not. When the warehouse executes cleanly, every other function inside the branch executes better. Sales has confidence. Drivers leave on time. Customers get what they ordered. That starts here. How This Role Connects to Our Compass We Keep Our Promises: You own shift outcomes. If something is off — inventory gap, late shipment, unsafe condition — you address it before it becomes someone else’s problem. We Stay Hungry: You are always asking what could be faster, cleaner, or more reliable. You surface patterns, not just incidents, and push for root cause over quick fixes. We Grow Together: Your team grows because you invest in it. You develop your Warehouse Lead as a successor, not a helper. Cross-branch consistency is part of your ownership. We Own It: You hold yourself accountable first. You do not manage through excuses. When a process fails, you redesign it — you do not blame the people running it. We Go Above & Beyond: You anticipate before the ask. Sales knows your fill rates are trustworthy. Drivers leave on time. Customers never have to wonder if the warehouse came through. Key Outcomes Organized by what matters, not just what you do. Warehouse Operations & Daily Execution Own daily warehouse operations — shipping, receiving, inventory control, wire management, and truck logistics Maintain operational flow across all inbound and outbound functions, ensuring work keeps moving without stalls or rework Set and enforce accuracy and pace standards for the warehouse team each shift Coordinate with dispatch, counter sales, and purchasing when time-sensitive exceptions arise Ensure will-call orders are staged and ready before customers arrive Team Leadership & Development Select, onboard, and develop warehouse staff — including Warehouse Leads — so the team can execute without depending on heroics Coach, counsel, and hold team members accountable through direct, consistent feedback — not just documentation Delegate clearly, follow up on completion, and build a crew that holds itself to a standard Escalate performance or conduct concerns to the Branch Manager promptly and without delay Develop your Warehouse Lead as a capable successor, not just an extra set of hands Maintain familiarity with Baltimore City delivery routes and ensure driver and routing coordination functions smoothly Inventory Integrity Own inventory accuracy — cycle counts, physical inventory, bin location maintenance, and discrepancy resolution Treat inventory discrepancies as signals requiring root cause investigation, not isolated incidents to close out Ensure all inbound freight is received accurately, exceptions are documented, and overages, shortages, or damages are resolved before entering inventory Flag recurring discrepanc…

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