Warehouse Logistics Manager

Warehouse Manager / Warehouse Logistics Manager Salary: $115,000–$140,000 (depending on experience) Location: San Francisco, CA (On-site, 5 days/week) Position Summary We are seeking an experienced Warehouse Logistics Manager (5+ years) to lead our day-to-day warehouse operations, drive efficiency, report on key performance indicators (KPIs) and monthly gross profit, and help scale operations for future growth. You will oversee a high-volume warehouse that processes about 500 time-sensitive orders per day and manages 15,000 SKUs for 25 clients. Approximately 70% of orders ship directly to customers, while 30% are held for further distribution through our 30 internal Shopify e-commerce sites. Key responsibilities include managing inventory receipt, quality control, and kitting/packaging functions; ensuring timely and accurate shipments; and utilizing the NetSuite Warehouse Management System for scheduling and updates.Key Responsibilities Oversee all warehouse departments (receiving, quality control, kitting/packaging, returns, inventory control) Develop and maintain SOPs for all warehouse workflows and quality control processes Optimize layout, workflow efficiency, and storage utilization Manage real-time job-costing and fulfillment order schedules to ensure accurate project profitability Ensure adherence to e-commerce SLAs across 30+ client stores Maintain accurate inventory records for all client programs Hire, train, supervise, and motivate warehouse staff Set performance expectations, provide accountability, and conduct semi-annual performance reviews Manage partnerships with shipping and logistics providers (UPS, FedEx, USPS, freight, couriers) Schedule and communicate kitting/packaging jobs for clients; provide updates to Sales/Account Management Utilize NetSuite WMS, shipping software, and inventory systems for daily operations Identify operational inefficiencies and implement process improvements Track and report on KPIs (fulfillment accuracy, turnaround times, labor efficiency, shipping) Collaborate with leadership on scaling operations and onboarding new clients Qualifications 5+ years of warehouse logistics management experience, including complex kitting, returns/exchanges, quality control, and picking/packing Experience managing thousands of SKUs across multiple e-commerce accounts Strong background in inventory management and warehouse logistics Familiarity with WMS systems, shipping software, and e-commerce fulfillment platforms (NetSuite experience preferred) 5S Certification a plus Benefits Performance bonus opportunities 401(k) with company matching Health benefits (medical, dental, vision, life) Paid time off & paid holidays Employee incentive program (profit sharing, incentive units) Career growth opportunities

View the full posting and apply