Warehouse Lead – Orders & Outbound
HyverHubWarehouse Lead – Orders & Outbound Location: Plant City, FL (on-site) Job Type: Full-Time Schedule: Monday–Friday, day shift (occasional overtime during peak periods) Pay: $48,000 – $52,000 annually (+ bonuses), depending on experience ABOUT THE ROLE We're looking for a working Lead to own order fulfillment and outbound shipping at our Plant City warehouse. This is a hands-on role: you'll pick, pack, and ship alongside the team every day, and you'll also be the person responsible for making sure every order that should leave today actually leaves today, correct and on time. You'll start each day knowing what's in the queue, which orders are rush or have special client requirements, and what has to be on which truck. You'll set the order of work, keep an eye on accuracy, deal with the exceptions (short stock, address problems, carrier issues), and make sure nothing sits on the dock that shouldn't. This is also a Warehouse Associate role. Outbound is your home base, but on lighter days you and the team will help with receiving, put-away, kitting, inventory counts, and whatever else the warehouse needs. We're a team that flexes to the day's workload, and the right person is comfortable both running the outbound side and pitching in anywhere else. WHAT YOU'LL DO Own the Order Queue Review incoming orders each morning in our warehouse system and plan the day's pick, pack, and ship work Prioritize rush, same-day, and carrier-cutoff orders so they ship on time Release and assign pick work to associates, and adjust as volume changes through the day Make sure client-specific requirements (packing instructions, inserts, labeling, routing guides) are followed Track open orders and flag anything at risk of missing its ship date Run Outbound Shipping Prepare shipments for UPS, FedEx, USPS, and LTL carriers: rate, label, and manifest Build, wrap, and label pallets for LTL and freight shipments; prepare bills of lading Schedule LTL pickups and coordinate with drivers at the dock Keep the outbound staging area organized so the right freight goes on the right truck Confirm shipments and tracking are recorded correctly in the system Protect Accuracy Verify orders against pick lists before they're packed and sealed Spot-check completed orders and catch errors before they leave the building Resolve exceptions: short picks, inventory discrepancies, damaged product, and address issues Investigate mis-shipments and work out what went wrong so it doesn't happen again Communicate order problems clearly and early to the Warehouse Manager and account team Lead the Team Train new associates on picking, packing, and shipping procedures and on our system Set the pace on the floor and give day-to-day direction and feedback Escalate performance or safety concerns to the Warehouse Manager Keep pack stations stocked with boxes, dunnage, tape, and labels Work as a Warehouse Associate Pick and pack orders hands-on every day Receive inbound shipments: unload, verify against paperwork, inspect, and put stock away Help with kitting, inventory counts, cycle counts, and reorganization projects Move product using pallet jacks, hand trucks, and a forklift Keep the warehouse clean, organized, and safe WHAT WE'RE LOOKING FOR Required 2+ years of warehouse, fulfillment, shipping, or distribution experience Hands-on experience with outbound shipping: parcel (UPS/FedEx/USPS) and/or LTL freight Experience leading, training, or being the go-to person on a crew, formally or informally Strong attention to detail; comfortable being the last check before an order ships Comfortable working in a warehouse management system (WMS), carrier shipping software, and basic computer tools Organized, able to juggle multiple priorities and cutoff times Clear communicator who raises problems early instead of letting them sit Dependable and punctual; the team takes its cue from you Able to lift, move, and carry up to 50 lbs regularly, and to stand, walk, bend, and reach throu…