Warehouse Lead I - 3rd Shift
NOW HEALTH GROUPSUMMARY Helps lead team to achieve department goals through planning and delegation of daily work tasks; responds quickly and acts appropriately to safety, quality, team and warehouse needs within the department; coordinates training efforts for employees; and coaches and develops employees within the Warehouse team. Ability to work in all areas of the Receiving warehouse to support the team, including ability to work in Receiving at both the 391 AND 395 Bloomingdale facilities. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Performs all areas in the Warehouse including: unloads and receives shipments; transports product to manufacturing; prepares outbound freight shipments; monitors receiving and shipping traffic for Bloomingdale location to ensure efficient utilization of receiving docks and efficient supply of materials to and from contract manufacturers. Works with supervisor to monitor shift’s performance and efficiency throughout the day and corrects or escalates issues to meet daily department goals. Recommends changes related to equipment use and staff to increase efficiency. Keeps supervisor informed of problem areas. Works with other leads, supervisors and support teams to solve issues. Recommends and implements measures to improve safety, product quality, warehouse methods, and equipment performance. Makes employee work duty adjustments and warehouse related decisions. Engages in training and development of employees by mentoring and following up with team members on a regular basis (including new employees), reinforcing company policies, culture, and expectations, ensuring they feel supported, are receiving proper guidance, training, resources and are adapting to the company’s culture and team. Works with supervisor to include any gaps into their training plan and ensures all employees are current on required training. Engages in the training and development of employees by mentoring with a hands-on approach on a regular basis for both new and tenured employees. Works with supervisor to include potential gaps into their training plan and ensures all employees are current on required training. Reinforces company policies, culture, expectations and provided support and guidance specific, but not limited to: training, resources, adapting to NOW culture and team. Develops and/or assists in writing Standard Operating Procedures, Work Instructions, and One Point Lessons for all tasks within department, based on direction and review of supervisor or manager. Operates all warehouse machinery (i.e. PIT) in a proficient and safe manner. Through collaboration with the supervisor or manager, assigns jobs and tasks and monitors the warehouse processes. Reviews and verifies employees' paperwork before turning into the Quality Control department for approval. Closes warehouse record reports and informs inventory control personnel of any raw material discrepancies. Interprets and explains company policies, specifications and job orders to employees. Responds to and answers questions from employees. Communicates with other departments to provide supplies, products and equipment necessary to meet Production schedules. Actively participates in root cause analysis and other plant continuous improvement initiatives. Works closely with supervisors and cross-functional teams to identify trends and areas of improvement and implement and sustain continuous improvement initiatives that enhance safety, quality, production methods, equipment performance, and efficiency. Complies with OSHA guidelines, safety policies, food safety and cGMP guidelines. Ensures through monitoring and coaching that the Warehouse team is following all guidelines and policies. SAFETY RESPONSIBILITY STATEMENT Supports a culture of safe warehouse and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-pee…