Warehouse/Inventory Operation Lead

Benefits: Bonus based on performance Company parties Dental insurance Health insurance Paid time off Vision insurance Warehouse & Inventory Operations Lead Department: Operations | Location: Houston, Texas Employment Type: Full-Time | Reports To: Operations Management No direct reports Position Summary We are seeking a highly organized, detail-oriented, and self-motivated Warehouse & Inventory Operations Lead to take ownership of daily warehouse operations, equipment inventory, and job-related material management in a small, service-oriented company. This hands-on position manages both physical inventory and the corresponding ERP transactions, including receiving, allocating equipment to service orders, checking equipment out to jobs, and accurately processing returns. The successful candidate works independently, improves processes proactively, and coordinates closely with our remote Procurement Manager. Key Responsibilities Inventory Management & ERP Accuracy Maintain accurate physical and ERP records of equipment, materials, tools, and supplies. Allocate equipment and materials to the correct service orders and jobs. Record inventory movements, transfers, adjustments, and job allocations promptly. Conduct cycle counts, reconcile discrepancies, and investigate missing or incorrectly assigned equipment. Maintain clearly identified inventory locations and accurate availability information. Equipment Check-Out & Check-In Prepare, verify, and stage equipment for upcoming service jobs. Assign equipment to the correct service order in the ERP before release to field personnel. Document equipment issued and track its status through the job cycle. Verify returned items against original allocations and inspect condition and completeness. Process returns in the ERP, restore equipment to designated locations, and follow up on missing or damaged items. Receiving & Inventory Processing Receive incoming equipment, materials, and supplies physically and in the ERP. Match deliveries to purchase orders and packing slips; identify shortages, damage, and errors. Label, organize, and store received items promptly so they are available for service jobs. Coordinate receiving discrepancies with the Procurement Manager. Warehouse Organization & Efficiency Own warehouse cleanliness, safety, organization, and day-to-day functionality. Maintain designated, labeled areas for incoming shipments, staged jobs, returns, and damaged items. Improve layouts and processes to reduce misplaced equipment, wasted handling, and search time. Identify and resolve warehouse issues proactively without constant direction. Process and ship and track RMA equipment Procurement Coordination & Purchasing Support Work closely with the remote Procurement Manager on shortages, upcoming needs, and delivery priorities. Provide accurate stock information and assist with tracking purchase orders and backorders. Serve as the on-site contact for procurement-related warehouse matters. Create and issue emergency purchase orders in the ERP when needed, following purchasing authorization and approval procedures. Service Operations Support Coordinate with operations and field personnel to ensure materials are ready for scheduled jobs. Review upcoming service orders to anticipate shortages or equipment conflicts. Communicate equipment availability, missing items, and inventory concerns before they delay work. Assist with any other tasks such as hotspot material when needed Assist with scheduling and tracking of vehicle maintenance of service trucks. Required Qualifications Experience in warehouse operations, inventory control, logistics, or equipment management. Strong organizational skills, attention to detail, and demonstrated ability to work independently. Experience using ERP, inventory, or warehouse management software. Ability to accurately process job-level equipment allocations and inventory transactions. Comfort with computers, spreadsheets, and electronic records. Clear communica…

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