Warehouse Inventory Control & Process Improvement Coordinator

The Warehouse Inventory Control & Process Improvement Coordinator plays a critical role in maintaining inventory accuracy, optimizing warehouse storage utilization, and supporting operational excellence throughout the facility. Reporting to the Warehouse Manager, this position is responsible for inventory control activities, bin location management, returns processing, inventory discrepancy investigation, inventory error tracking, and continuous improvement initiatives that support safe, accurate, and efficient warehouse operations. This role serves as the primary resource for inventory integrity within the warehouse and works closely with Customer Service, Purchasing, Operations, and Leadership to identify and resolve inventory issues while driving process improvements related to receiving, storage, picking, shipping, and returns accuracy. Responsibilities: Maintain high levels of inventory accuracy through cycle counts, audits, spot checks, and inventory reconciliation activities. Investigate inventory discrepancies and perform root cause analysis to identify trends and prevent recurring errors. Track, analyze, and report inventory errors, including receiving, put away, picking, shipping, and transaction-related variances. Maintain warehouse bin locations and storage assignments to ensure effective space utilization and inventory accessibility. Review and recommend bin layout changes to improve storage density, inventory flow, and operational efficiency. Partner with Customer Service to investigate order discrepancies, process customer returns, resolve inventory availability concerns, and improve overall order accuracy. Collaborate with Purchasing to address stock shortages, vendor discrepancies, return-related inventory issues, and replenishment concerns. Maintain location assignments and inventory-related data accuracy within the ERP/WMS system. Support annual physical inventory activities and coordinate ongoing cycle count programs. Monitor inventory transactions to ensure compliance with established warehouse processes and inventory control procedures. Review, document, and process inventory adjustments while ensuring compliance with established inventory control procedures. Develop and maintain inventory control procedures, work instructions, and best practices. Support special projects focused on: Shipping accuracy improvements Receiving accuracy improvements Warehouse layout optimization Rack and bin utilization Process standardization Productivity improvements Inventory accuracy initiatives Analyze operational and inventory data to identify opportunities for continuous improvement. Assist in training warehouse personnel on inventory control procedures, location management, and inventory best practices. Operate material handling equipment safely and in accordance with company policies. Promote and support compliance with all company safety policies and OSHA requirements. Perform other duties and special projects as assigned. Requirements: High School Diploma or GED required. Minimum of 2 years of warehouse operations, inventory control, logistics, or distribution experience. Strong understanding of inventory control principles and warehouse processes. Experience performing cycle counts, inventory audits, and discrepancy investigations. Strong analytical and problem-solving skills with the ability to identify root causes and implement corrective actions. Proficiency with Microsoft Excel and inventory management/ERP systems. Excellent organizational skills and attention to detail. Ability to communicate effectively across departments and levels of the organization. Ability to prioritize multiple projects and work independently. Preferred Qualifications AS400 or similar ERP/WMS platforms. Warehouse slotting, bin management, or storage optimization. Leading continuous improvement or operational excellence initiatives. Lean, Six Sigma, or process improvement experience. Forklift certification or ability to become certified…

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