Warehouse General Manager

Position Summary The Warehouse General Manager is responsible for the overall performance and day-to-day operations of the Las Vegas warehouse. This position provides hands-on leadership to warehouse employees and ensures that receiving, inventory, order fulfillment, shipping, safety, equipment, and facility operations are completed accurately, efficiently, and on schedule. The ideal candidate is a hands-on operations leader who can balance people management with operational execution. This person will establish clear expectations, hold the team accountable, identify opportunities to improve processes, and actively participate in warehouse operations when needed. The Warehouse General Manager will work closely with company leadership, customer service, transportation, and other departments to ensure the warehouse provides reliable, high-quality service to customers. Essential Duties and Responsibilities LeadershipEmployee Management Lead, coach, train, and develop warehouse employees. Establish clear performance expectations and hold employees accountable for meeting them. Conduct regular performance discussions and provide timely feedback. Address attendance, performance, conduct, and other employee issues consistently and in accordance with company policies. Assist with recruiting, interviewing, hiring, onboarding, and training warehouse employees. Build a positive, productive, and team-oriented work environment. Schedule employees and manage overtime in accordance with business needs and company guidelines. Recognize strong performance and address performance issues promptly. The Warehouse General Manager is expected to: Lead by example and maintain a visible presence on the warehouse floor. Create a culture of accountability, teamwork, safety, and continuous improvement. Make decisions in the best interest of the company and its customers. Address problems rather than allowing them to become recurring issues. Develop employees and provide opportunities for growth. Maintain professional and respectful relationships with employees, customers, vendors, and coworkers. Take ownership of warehouse performance and follow issues through to resolution. Warehouse Operations Oversee all daily warehouse operations, including receiving, put-away, picking, packing, staging, shipping, and inventory control. Ensure customer orders are processed accurately and on time. Monitor workflow and staffing levels and adjust assignments to meet changing business needs. Establish and maintain efficient warehouse processes and procedures. Monitor productivity, accuracy, turnaround times, and other operational performance measures. Identify operational bottlenecks and implement practical solutions. Ensure warehouse equipment, tools, and technology are used properly and maintained. Maintain an organized, clean, and efficient warehouse environment. Step into warehouse functions as needed during periods of high volume, staffing shortages, or other operational needs. TechnologyAutomation Utilize warehouse management systems (WMS), RF scanners, barcode technology, and inventory software to manage warehouse operations. Monitor and troubleshoot automated warehouse equipment, robotic systems, conveyors, or other technology used in daily operations. Train employees on new technology, warehouse software, and automated processes. Identify opportunities to improve efficiency through automation, process improvements, and technology. Partner with vendors to ensure smooth implementation of new warehouse technologies. Demonstrate adaptability as automation and warehouse technologies evolve. Inventory Management Maintain accurate physical and system inventory. Establish and monitor inventory control procedures. Investigate inventory discrepancies and implement corrective actions. Coordinate cycle counts and physical inventory activities. Ensure products are properly labeled, stored, located, and handled. Monitor inventory movement and identify potential loss, damage, …

View the full posting and apply