Warehouse & Fulfillment Supervisor

Warehouse & Fulfillment Supervisor About Us D2W Trading, doing business as Rustic Leather Designs, is a wholesale supplier of premium cowhides, leather goods, and western home décor. We serve retailers throughout the United States and other countries from our warehouse in Spring, Texas. We are looking for an organized, dependable Warehouse & Fulfillment Supervisor to lead our small warehouse team and ensure customer orders are prepared accurately, carefully, and on time. About the Role You will oversee daily warehouse activities, including receiving, inventory organization, picking, packing, order verification, and shipping preparation. This is a hands-on supervisory position. You will work alongside the team while assigning tasks, monitoring progress, training employees, and maintaining clear standards for accuracy, productivity, cleanliness, and product care. You will report directly to the company owner and work closely with our sales, logistics, and inventory staff. Key Responsibilities Order Fulfillment & Quality Control Plan and coordinate daily picking, packing, and shipping activities according to order priorities and deadlines. Assign tasks and follow up to ensure orders are completed correctly and on schedule. Verify that outgoing orders match order documents, including product types, quantities, labels, and any customer-specific requirements. Ensure required order checks are completed before boxes or pallets are sealed and released for shipment. Inspect product condition and packaging quality to prevent damage during handling and transportation. Investigate fulfillment errors, identify their causes, and implement corrective actions. Communicate shortages, discrepancies, and potential delays promptly to the appropriate office staff. Warehouse & Inventory Organization Oversee receiving, counting, inspection, and proper storage of incoming merchandise. Maintain clearly identified storage locations and orderly inventory areas. Coordinate inventory counts and discrepancy resolution with the Inventory & Administrative Coordinator. Ensure product movements are documented according to company procedures. Keep shipping, receiving, and order staging areas organized to prevent mixed or misplaced orders. Monitor packaging supplies and communicate replenishment needs. Team Supervision & Training Lead by example and participate in picking, packing, receiving, and other warehouse tasks. Train employees on warehouse procedures, product handling, packing standards, and order verification. Set clear daily expectations and provide timely, constructive feedback. Hold team members accountable for following procedures and completing assigned work. Address routine operational issues and report recurring performance or conduct concerns to management. Maintain respectful, professional communication and encourage teamwork. Cleanliness, Safety & Product Care Maintain clean, organized workstations, storage areas, and aisles throughout the day. Ensure packaging scraps and waste are disposed of promptly and tools are returned to designated locations. Establish and follow daily housekeeping and end-of-shift routines. Ensure merchandise is handled and stored carefully to prevent damage. Reinforce safe work practices and proper equipment use. Report equipment problems, unsafe conditions, and incidents promptly. Qualifications At least two years of warehouse, shipping, receiving, or order fulfillment experience. Previous experience as a warehouse supervisor, team lead, or in a comparable leadership role. Strong attention to detail and experience checking orders for accuracy. Ability to organize priorities, delegate tasks, and follow through on completion. Confidence providing feedback and holding employees accountable in a professional, respectful manner. Basic computer skills and the ability to learn inventory and shipping systems. Ability to read and understand order documents, packing lists, and work instructions. Dependable attendance and…

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