Warehouse Fulfillment Lead

WHAT YOU WILL DO Lead daily fulfillment activities on the warehouse floor, ensuring orders are processed accurately, efficiently, and on time Support Warehouse Specialists by assigning priorities, balancing workload, and maintaining operational standards Own execution of pick, pack, ship, of daily outbound shipments Monitor order volume, fulfillment queues, and shipping cutoffs to identify and escalate risks before they impact customers Train and support team members on warehouse systems and outbound shipping quality standards Partner with the Warehouse Manager and cross-functional teams to resolve issues and keep operations moving WHAT SETS YOU APART You take ownership and naturally understand what needs to happen to keep the fulfillment operation moving You lead by example and are comfortable providing direction while remaining hands-on You are highly organized and detail-oriented, with a strong focus on accuracy and execution You can balance speed, quality, and safety in a fast-paced fulfillment environment You communicate clearly, escalate issues early, and bring solutions, not just problems You are proactive, dependable, and comfortable making day-to-day decisions You look for ways to improve processes, eliminate inefficiencies, and create structure You are excited to help build and scale a high-performing fulfillment operation REQUIRED QUALIFICATIONS Previous experience leading, coordinating, or serving as a senior member of a warehouse or fulfillment team Ability to lift up to 50 lbs and perform physical tasks throughout the shift Strong attention to detail and commitment to accuracy Basic comfort using computers, scanners, or warehouse tools Reliable, punctual, and able to follow operational processes and safety standards Comfortable using computers, scanners, WMS/ERP platforms, and shipping systems PREFERRED QUALIFICATIONS 3+ years of warehouse, fulfillment, shipping, or logistics experience Experience with inventory management systems or WMS platforms Familiarity with parcel and freight shipping processes Forklift certification (or willingness to obtain) Hazmat certification Experience working in a startup or high-growth warehouse environment Experience working with FedEx, UPS, LTL, or other parcel and freight carriers Pay: $25.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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