Warehouse & Ecommerce Associate

Pay: CA$18.00–CA$20.00 per hour Job Type: Full-time Job Description TNT – The New Trend is looking for a reliable, detail-oriented Warehouse & Ecommerce Associate to join our team. This is a hands-on role supporting both our warehouse operations and ecommerce fulfillment. You will be responsible for receiving and documenting incoming merchandise, processing transfers, picking and packing ecommerce orders, preparing store shipments, and helping maintain an organized and efficient warehouse. We work with premium and designer apparel, footwear, and accessories, so accuracy, organization, attention to detail, and care when handling merchandise are essential . The ideal candidate is comfortable working with both physical inventory and technology. You should be confident using computers, spreadsheets, scanners, shipping systems, and other digital tools while also being comfortable spending much of the day standing, moving merchandise, receiving shipments, and packing orders. What You’ll DoInbound – Transfers & Receiving Receive inbound shipments and internal store transfers as they arrive. Unpack, sort, count, and inspect incoming merchandise. Compare received units against packing slips, transfer documents, purchase orders, or other provided documentation. Verify SKUs, styles, sizes, quantities, and other product information for accuracy. Accurately record the results of all receiving activity. Identify, separate, and clearly label exceptions including missing units, incorrect sizes or products, overages, damaged merchandise, and other discrepancies. Report receiving discrepancies promptly and clearly to the appropriate team member. Digitally document receiving activity using spreadsheets, CSV logs, photos, and other systems when required. Ensure merchandise is properly organized and staged after receiving. Handle apparel, footwear, accessories, and other merchandise carefully to maintain product condition. Outbound – Ecommerce Orders & Store Shipments Pick, sort, verify, and pack ecommerce orders accurately and efficiently. Prepare inventory transfers and outgoing shipments to TNT retail locations. Confirm the correct SKU, style, size, colour, and quantity against order or shipment documentation before packing. Perform basic quality-control checks for damage, wear, missing components, incorrect tags, or other issues before merchandise is shipped. Escalate product or order discrepancies rather than shipping merchandise that does not meet requirements. Fold, protect, and package merchandise according to TNT's packing and presentation standards. Use appropriate protective materials and include required documentation or inserts. Print and apply shipping labels accurately. Follow specific shipping requirements when applicable, including carrier selection and signature services. Stage completed shipments in the appropriate area for carrier pickup or store delivery. Help ensure ecommerce orders are processed accurately and within required fulfillment timelines. Inventory & Warehouse Organization Maintain clean, organized, and clearly defined warehouse, packing, receiving, and staging areas. Ensure merchandise is returned to the correct inventory location after handling. Help organize inventory to make picking and receiving efficient and accurate. Assist with inventory counts, stock checks, and reconciliation when required. Identify misplaced merchandise or inventory discrepancies and bring them to the team's attention. Break down boxes and dispose of or recycle packaging materials appropriately. Maintain packing supplies and notify the team when materials need to be replenished. Help keep workstations and shared warehouse areas clean and ready for use. General Warehouse & Ecommerce Support Communicate progress, priorities, discrepancies, and delays clearly throughout the day. Coordinate with ecommerce, retail, buying, and operations team members as needed. Assist with returns, transfers, inventory projects, …

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