Warehouse & E-Commerce Associate

About Us OldTribes is a proudly family-owned business based in West Edmonton. Founded in 2005 in Alberta, we specialize in high-quality, handmade clothing crafted from ethically-sourced alpaca wool. Our roots lie in the Kichwa Indigenous community, whose artisans founded OldTribes to share their rich cultural heritage with the world. Today, we’ve grown into a respected brand recognized by customers across Canada and internationally for our craftsmanship, values, and mission-driven focus. We operate at the intersection of tradition and innovation, combining artisanal expertise with modern retail and marketing strategies. As a growing wholesale and e-commerce business, we are seeking a highly motivated Warehouse Associate to contribute meaningfully to our operational efficiency and digital marketing initiatives. Work Environment Includes: Casual but professional atmosphere Open, collaborative culture Safe and inclusive workplace Dog-friendly office Position Overview This position offers a hands-on opportunity to work directly with the business owner to support the day-to-day operations of a growing e-commerce and wholesale business. The role focuses on Shopify-based order fulfillment, product uploads, content creation, and customer service, both online and in-person. It’s ideal for someone who is comfortable with technology, enjoys creative problem-solving, and wants to grow their operational skills. You’ll play a key role in managing online orders, engaging with customers, and keeping the warehouse organized and efficient. Key Responsibilities Upload products and create listings on Shopify, including writing product descriptions and updating prices Take product photos and use basic editing tools (including AI apps) to enhance images and create clean, professional backgrounds Pick, pack, and ship customer orders accurately and efficiently Receive incoming shipments, check for accuracy, and restock inventory Respond to customer emails regarding orders, shipping, and returns Greet and assist local customers who visit the warehouse Track and organize warehouse stock to ensure smooth order fulfillment Use iPads, computers, or other tech tools to manage tasks and stay organized Work with the business owner to resolve order issues, returns, or product updates Qualifications Strong attention to detail and basic computer literacy (iPads, Google Drive, email, etc.) Familiarity with Shopify or a willingness to learn quickly Ability to take clear product photos and edit using apps or basic tools (e.g., Canva, AI background removers) Comfortable working in a warehouse environment (lifting boxes, staying organized) Friendly, helpful attitude when dealing with customers Reliable, self-motivated, and able to follow instructions Good written communication for handling emails and product listings No post-secondary education required, but tech-savviness and willingness to learn are essential What You’ll Gain Practical experience in e-commerce, shipping/receiving, and customer service Basic training in using Shopify and digital tools for online sales A schedule part time (20–30 hours/week) $15.00/hour starting wage Pay: From $15.00 per hour Benefits: Casual dress Company events On-site parking Store discount Education: Secondary School (preferred) Language: English (required) Work Location: In person

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