Warehouse Department Manager

Warehouse Department Manager Drive Fulfillment | Fulfillment Operations About Drive Fulfillment Drive Fulfillment is a third-party logistics provider supporting brands through ecommerce fulfillment, B2B and retail distribution, receiving, inventory management, and kitting and assembly. Our teams manage a wide range of products and client requirements, with a focus on accurate execution, dependable service, and continuous improvement. About the Role We are hiring multiple Warehouse Department Managers to lead teams within our fulfillment operation. Opportunities may be available in Inventory, Receiving, B2B/Retail, Ecommerce/D2C, or Kitting and Assembly. Each manager will own the daily performance of an assigned department, with placement based on experience, strengths, and operational needs. Candidates do not need experience in every department to be considered. This is a hands-on leadership role for someone who can develop people, organize daily work, and follow through on results. You will be visible on the warehouse floor, set clear expectations, and ensure your team meets productivity, quality, safety, and client service requirements. Core Responsibilities · Lead daily department operations, including staffing, work assignments, priorities, and completion of scheduled work. · Plan labor around volume, client deadlines, and available capacity; manage overtime and temporary labor responsibly and adjust staffing as needs change. · Train, coach, and develop team members and leads. Address attendance, performance, and conduct concerns promptly and consistently. · Monitor order aging, backlogs, productivity, accuracy, and service level commitments. Identify risks early and communicate recovery plans to operations leadership. · Ensure employees follow standard operating procedures, client instructions, quality checks, and warehouse safety practices. · Use Drive’s Driveline warehouse management system, powered by Logiwa IO, and operational reports to track work, investigate exceptions, and maintain accurate transactions. · Coordinate with other warehouse departments, account management, customer service, and IT to resolve issues and keep work moving. · Investigate errors and recurring problems, implement corrective actions, and confirm improvements are effective. · Maintain an organized work area, protect client inventory, and support cycle counts, audits, training records, and Drive’s quality management processes. · Communicate clear shift priorities and handoffs; escalate inventory shortages, system issues, capacity constraints, and client-impacting delays. Department Responsibilities Responsibilities will vary by assigned department and may include the following: Inventory: Maintain inventory and location accuracy through cycle counts, discrepancy research, replenishment, and organized pick and reserve storage. Ensure required lot and product traceability records are accurate. Receiving: Coordinate inbound scheduling, unloading, inspection, counts, receiving transactions, and putaway. Resolve shortages, damage, and documentation discrepancies before product is released for fulfillment. B2B and Retail: Manage wholesale and retail orders, picking, packing, pallet preparation, and shipping readiness. Ensure retailer routing, labeling, documentation, and shipment requirements are met. Ecommerce and D2C: Manage daily order flow, picking, packing, and shipping to meet client service levels and carrier cutoffs. Balance speed, order accuracy, packaging requirements, and labor efficiency. Kitting and Assembly: Plan production lines and staffing; verify components and work instructions; manage assembly, labeling, packaging, and quality checks to meet production schedules. Qualifications · Previous experience supervising or managing a team in a warehouse, fulfillment, distribution, or production environment. · Proven ability to hold teams accou…

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