Warehouse & Delivery Associate

Title: Warehouse & Delivery Associate Classification: Non-Exempt Reports To: Warehouse Supervisor, Fleet Supervisor, Warehouse & Distribution Manager Based At: Petaluma, CA Core Hours/Work Days: Monday-Friday, Business Hours, Schedule May Vary Summary: The Warehouse & Delivery Associate is responsible for supporting the efficient operation of Tomales Bay Foods' warehouse, inventory, fulfillment, and transportation functions. This role performs shipping, receiving, order fulfillment, inventory management, and intercompany deliveries while ensuring product quality, inventory accuracy, and food safety compliance. This position works closely with the Warehouse Supervisor, Fleet Supervisor, and Warehouse & Distribution Manager to support daily operations. The role also requires the safe handling and transportation of cheese and other products, accurate use of the company's ERP system, and a commitment to maintaining organized, efficient, and safe warehouse environments. All work is performed in compliance with the Tomales Bay Foods Food Safety Program and SQF requirements. Certification Requirements Valid California Class C Driver's License and acceptable driving record required. Forklift certification preferred but not required. Essential Duties and Responsibilities Warehouse Operations 1. Perform duties related to shipping, receiving, order fulfillment, inventory management, and product movement. 2. Receive, verify, and put away inbound inventory according to established procedures. 3. Pick, pack, stage, and prepare customer and internal orders for shipment or delivery. 4. Complete routine ERP transactions including receiving, inventory transfers, order fulfillment, shipping confirmations, inventory adjustments, and inventory inquiries while maintaining a high degree of accuracy and data integrity. 5. Perform cycle counts, inventory verification, and other inventory control activities as assigned. 6. Support e-commerce fulfillment operations as needed. 7. Assist with organizing warehouse storage areas and maintaining product traceability. 8. Maintain clean, safe, and organized warehouse, cooler, and storage areas. Delivery & Transportation 1. Verify orders, quantities, and batch information prior to delivery. 2. Organize, load, and secure products for safe and efficient transportation. 3. Deliver products between company facilities and to customers as assigned. 4. Pick up products and materials from vendors and accurately document receipts according to established procedures. 5. Ensure timely, professional, and customer-focused service during deliveries and pickups. 6. Maintain company vehicles in clean, safe, and orderly condition. 7. Report vehicle maintenance, safety, or operational concerns promptly. Food Safety, Quality & Compliance Follow all HACCP, SQF, GMP, sanitation, and food safety requirements. Inspect products for quality concerns and report any discrepancies or non-conformances. Ensure product handling, storage, and transportation meet food safety and quality standards. Adhere to all company policies, safety procedures, and regulatory requirements. Team Support Collaborate effectively with warehouse, production, transportation, and customer service teams. Assist with special projects and cross-functional operational needs as assigned. Complete other duties as requested by management. Expectations All TBF/Cowgirl Creamery employees are asked to perform their duties with the following expectations in mind: Exemplify our company values: Spirit, Accountability, Collaboration, Integrity, Know-How, and Heart. Work together toward common goals and values including ethics, judgment, professionalism, adaptability, and dependability. Perform all work in compliance with applicable quality and safety measures. Take responsibility for learning the skills necessary to perform your role effectively. Communicate any lack of understanding or confusion to address training needs. Communicate effectively, positively, and frequently wit…

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