Warehouse & Customer Service Associate

Ironwood | Portland, OR 97206 Full-time, on-site | $20 per hour Daytime work; exact start and finish times will be discussed during interviews. Ironwood is hiring a dependable Warehouse & Customer Service Associate to help receive, organize, prepare, and move cabinets, countertops, stone slabs, and other building materials, while welcoming customers who visit our location. This position primarily stays on-site to provide consistent warehouse and customer coverage. Between customers, you’ll prepare orders, organize inventory, assist with receiving, and maintain the warehouse and showroom. WHAT YOU’LL DO Greet visitors, understand what they need, show samples within your training, and connect buyers with our sales team for pricing and quotes. Handle approved customer pickups accurately and record inquiries when the sales team is unavailable. Receive shipments, check quantities, and report damage or discrepancies. Label, organize, and locate inventory; prepare materials for installations, pickups, and deliveries. Help load and unload materials using appropriate equipment and team assistance. Operate forklifts and slab-handling equipment only after appropriate training and authorization. Assist with inventory counts, cabinet assembly, and installation preparation. Keep aisles, storage areas, tools, and workspaces clean and organized. Follow daily priorities, communicate when tasks are complete or blocked, and move to the next productive assignment. Customer assistance takes priority when visitors arrive, while safe material handling must always be maintained. Secure equipment and materials before switching tasks; obtain help when a handling job requires more than one person. WHAT WE’RE LOOKING FOR Warehouse, construction, retail/customer service, delivery, or material-handling experience. Careful work habits and good judgment around heavy and fragile materials. Friendly, professional customer communication. Ability to follow instructions, check details, and work productively with a team. Comfort with basic inventory records and computer or tablet tasks. Ability to perform essential duties, with or without reasonable accommodation. Forklift experience is preferred. Experience handling stone slabs, cabinets, tile, or other building materials is a plus. Training will be provided for assigned equipment and handling procedures. TO APPLY Send your résumé or a summary of your experience. Tell us: 1. What warehouse, material-handling, and customer service experience do you have? 2. What equipment have you operated, and have you handled stone slabs or cabinets? 3. How would you assist a walk-in customer while managing warehouse priorities safely? 4. When could you start, and what daytime availability do you have? Pay: $20.00 per hour Work Location: In person

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