Warehouse Associate I

Job Title: Warehouse Associate I Department: Operations Reports To: Warehouse Manager Job Overview: As a Warehouse Associate I at Furls Crochet, you are responsible for executing daily fulfillment tasks with accuracy, consistency, and attention to detail. This role focuses on picking, packing, and preparing orders while ensuring products are handled properly and meet company quality standards. You will follow established procedures and instructions to support efficient warehouse operations and a high-quality customer experience. Your reliability, willingness to learn, and commitment to following standards will contribute to the overall success of the warehouse. This role serves as an execution-focused individual contributor without supervisory or inventory ownership responsibility. Key Responsibilities: Fulfillment Execution: Pick, pack, and ship customer orders accurately and efficiently in accordance with company standards and daily assignments. Packing and Product Preparation: Prepare and package products according to established packing requirements, ensuring proper protection, presentation, and labeling. Product Inspection: Perform product inspections using established inspection guides to ensure items meet Furls’ quality standards prior to shipment. Procedure Compliance: Follow all standard operating procedures (SOPs) for fulfillment, labeling, packaging, and system usage to ensure operational consistency and accuracy. Workstation Organization: Maintain clean, organized, and efficient workstations to support safe, accurate, and productive fulfillment operations. Inventory Handling: Handle products carefully during picking, packing, and staging to prevent damage, loss, or inventory discrepancies. Issue Identification and Escalation: Identify and promptly report defects, discrepancies, missing items, or process issues to warehouse leadership. Systems Usage: Use warehouse systems such as Finale Inventory and ShipStation as trained, ensuring accurate scanning and completion of required system steps. Safety Compliance: Follow all warehouse safety policies, use equipment properly, and report unsafe conditions or incidents immediately. Team Collaboration: Support team workflow and assist with operational tasks as directed by warehouse leadership. Training and Development: Participate in training, apply feedback, and develop skills to improve accuracy, efficiency, and operational knowledge. Continuous Improvement Support: Follow established processes and contribute to a reliable and consistent fulfillment environment through disciplined execution. Key Performance Indicators (KPIs): Order Accuracy Packing and Labeling Accuracy Internal Order Cycle Time Quality Inspection Compliance Finale Inventory and ShipStation Accuracy Task Completion Rate Attendance and Punctuality Adherence to SOPs Error Identification and Escalation Workstation Organization and Safety Compliance Pay: $16.00 - $18.00 per hour Benefits: 401(k) Employee discount Health insurance Paid time off Experience: warehouse: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Required) Work Location: In person

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