Warehouse Associate
OLSEN EUROPEThis is a full-time position, Monday to Friday, 8am to 5pm. About the Role Reporting to the Warehouse Lead and the Warehouse Manager, the Warehouse Associate II will be responsible for a variety of tasks for both e-commerce (online) and retail stores, including but not limited to picking and packing orders, validating inventory, preparing shipments, and ensuring compliance with company policies and procedures. The individual may be required to use computer-based Warehouse Management Systems (WMS), print labels, perform inventory counts, RF scanners, carts, pallet jacks, and/or forklifts. The ideal candidate thrives in a fast-paced environment, possesses a strong sense of responsibility, and is dedicated to accuracy and efficiency. Essential Function · Receive, date, and sign purchase orders, verifying that they match the paperwork received and ensuring all items are properly accounted for. · Verify that box quantities received align with the shipper waybill/manifest, signing off on received boxes and inspecting their condition for damages or shortages. · Match merchandise style numbers with receiving documents and related purchase orders, ensuring accuracy in record-keeping. · Document any discrepancies found on receiving packing slips and promptly communicate changes to the Warehouse Manager or Warehouse Lead. · Collaborate with the customer service team to resolve order-related issues, including addressing customer inquiries and resolving shipping discrepancies. · Assist in receiving incoming shipments, verifying contents against purchase orders, and organizing products in designated storage areas. · Operate warehouse equipment including but not limited to hand trucks, pallet jacks, cherry pickers, and forklifts in a safe manner. · Perform routine maintenance checks and ensure all warehouse equipment is in proper working order. · Use of personal protective equipment and clothing as directed by the company. · Perform other duties and special projects as assigned by the Warehouse Manager or Warehouse Lead. Secondary Function · Pick, pack, and ship customer orders accurately and on time. · Check off items on pick tickets and packing lists, reporting any discrepancies to the manager/lead. · Perform quality checks on products to ensure they meet our standards before packaging. · Receive and validate stock, confirm delivered quantities, and place items in designated areas. · Assist in accurate inventory counts using provided forms. · Verify that all picked items are prepared for shipment within the required deadlines. · Report all discrepancies and issues with paperwork promptly to the manager/lead for resolution. · Support process improvement initiatives to enhance order fulfillment efficiency and productivity. · Communicate effectively with team members and management, providing updates on order status and inventory levels through physical cycle counts. · Participate in various meetings/groups. · Comply with all safety rules and always maintain a clean and organized work environment. Required Skills & Qualifications · High school diploma or equivalent; additional education or certification in logistics or related field a plus. · Minimum 3 years of experience in a warehouse setting. · Previous experience in the fashion retail environment is an asset. · Material Handling Equipment (MHE) Certification required. · Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel) and video conferencing (Teams). · Experience in using warehouse management systems (WMS). · Ability to stand, walk, bend, twist, climb ladders, and perform physical tasks for extended periods. · Ability to lift and carry objects up to 30 lbs. Competencies · Excellent communication skills, both verbal and written. · Strong attention to detail and …