Warehouse Associate

About IGT Glass Hardware IGT Glass Hardware is a recognized industry leader with over 18 years of experience in the architectural glass and hardware sector. We are proud to be named one of the Top 40 Best Places to Work in South Florida for five consecutive years , thanks to our vibrant, respectful, and growth-oriented culture. At IGT, we believe in the power of people, purpose, and performance . We invest in our team’s success, offering a workplace that values diversity, collaboration, accountability, and learning. Our Warehouse Associates are not just movers of inventory — they are vital contributors to the customer experience, ensuring that every product leaves our building in perfect condition and on time. Job Summary The Warehouse Associate plays a critical, hands-on role in the day-to-day operations of our warehouse. This individual is responsible for supporting all inbound and outbound functions, including receiving, inventory control, order preparation, shipping, restocking , and warehouse organization . While this position does not require delivery driving unless previously qualified and trained, the associate is expected to collaborate closely with delivery drivers, warehouse leads, and technical consultants to ensure a smooth, efficient, and customer-focused fulfillment process. This role ensures the WOW experience promised by IGT, upholding our standards of accuracy, safety, timeliness, and professional service. Key Responsibilities: 1. Inbound & Receiving Operations Unload and inspect incoming deliveries from vendors or transfers. Safetly use of a forklift and stand-up reacher Verify goods against packing slips and purchase orders. Record receipt of inventory into warehouse management systems. Communicate any shortages, damages, or mislabeling promptly. 2. Order Fulfillment & Shipping Accurately pick, pack, label, and stage orders for pick-up or delivery. Wrap and secure merchandise in compliance with product handling protocols. Load vehicles with correct materials, supporting drivers as needed. Prepare and track shipments using UPS, FedEx, and other carriers. Handle returns and restocks in line with IGT’s policies. 3. Inventory Management Participate in daily cycle counts and monthly audits. Maintain correct stock levels at bin locations and replenish as needed. Support investigations and resolution of inventory variances. Ensure product locations are properly labeled and organized. 4. Warehouse Organization & Cleanliness Maintain a clean, organized, and hazard-free warehouse space. Follow housekeeping checklists and protocols. Identify and report safety hazards or incidents immediately. Assist with rack labeling, floor markings, and visual inventory cues. 5. Customer-Focused Collaboration Work with sales and technical teams to ensure orders are prepared on time and to spec. Provide order status updates to the front desk or supervisors when requested. Maintain professional, courteous behavior when interacting with team members and visitors. 6. Driving & Forklift Operation (Previously authorization needed) Operate company vehicles to transport materials and deliver goods as required. Safely operate forklifts, pallet jacks, and other warehouse equipment. (Requires Certification) Perform pre-trip vehicle inspections and report maintenance needs. Qualifications : High school diploma or equivalent preferred. (or equivalent work experience). Forklift and warehouse equipment operation experience preferred, OSHA certification a plus. Proven experience in warehouse systems Strong knowledge of warehouse operations, inventory management principles, and process improvement methodologies. Excellent interpersonal skills with the ability to work in a diverse team. Analytical mindset with the ability to use data-driven insights to optimize warehouse operations. Excellent communication skills, both written and verbal. Valid driver’s license with a clean driving record. Ability to communicate effectively in…

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