Warehouse Associate

Position Summary The Warehouse Associate is a cross-functional role supporting both the Fulfillment and Production teams, stepping in wherever help is needed to keep daily operations running smoothly. This position is responsible for assembling and packaging products, processing customer orders, and maintaining inventory accuracy across both departments. In addition, this role serves as a point of contact for logistical customer service inquiries — including order status updates, shipping address changes, and "where's my package" questions — ensuring customers and partners receive timely, accurate information. Expected results include: accurate and timely production and order fulfillment; consistent product quality and adherence to standards; organized inventory and workspaces; and prompt, helpful responses to customer service inquiries. The Warehouse Associate works under supervision with clearly defined tasks and expectations but must be able to work independently once trained. Cross-training across both fulfillment and production is required, along with flexibility to support evolving operational needs. Please note that the duties and responsibilities of this position may be adjusted as the needs of the company continue to evolve. As part of your employment, flexibility and a willingness to adapt to these changes are expected. Minimum Qualifications Minimum Knowledge: Basic understanding of warehouse fulfillment operations (order processing, inventory handling, shipping) and manufacturing/production processes (assembly, packaging, machinery); familiarity with basic customer service practices for handling shipping and order inquiries. Minimum Skills: Ability to follow written and verbal instructions; use order forms and tools for picking and packing; experience with or ability to learn production machinery (fillers, cappers, etc.); organizational and time management skills; clear, professional communication for handling customer inquiries. Minimum Abilities: Ability to stand, move, lift up to 50 pounds, and operate in a warehouse setting for extended periods; attention to detail and ability to manage time effectively; ability to shift between tasks and departments as needed. Duties and Responsibilities Production & Fulfillment Operations (As Needed) Prepare packaging materials for production and order processing Assemble, label, and package products for distribution Operate production equipment such as paint-filling and capping machines Inspect finished products to ensure quality standards are met Pull products from inventory based on order requirements Pack and prepare customer orders for shipment Receive, organize, and shelve incoming raw materials and inventory Manage inventory of production and fulfillment supplies Pay: $17.50 per hour Expected hours: 40.0 per week Application Question(s): Must be willing to work 10 hours days (7am to 6pm) Monday through Thursday Language: English (Required) Ability to Commute: Phoenix, AZ 85017 (Required) Work Location: In person

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