Warehouse Associate

Summary The Warehouse Associate has a key role in ensuring that products are received, verified, stored, and transported to the sales floor or in the warehouse in a safe and efficient manner. Associates are also responsible for keeping the warehouse neat, tidy, and well maintained. This position includes a lot of lifting and carrying. Availability Must be available weekdays and weekends. Day availability (8am start time) on Wednesdays, Thursdays and Fridays is a strong asset Responsibilities and Tasks Customer Service · Provides the team with the necessary supporting processes to enhance the overall customer experience within the store through: o Maintaining housekeeping disciplines in the warehouse in order to facilitate location of products by all staff. o Responding to and handling customer and staff inquiries, requests, and concerns in a timely manner. o Delivering and assembling merchandise as required. Operations · Receives, scans, verifies, and stores all incoming and overstock products according to established procedures and policies. · Ships returns and completes proper paperwork. · Prepares merchandise for filing, sorts and fills merchandise carts for the retail floor. · Is responsible for garbage disposal, cardboard recycling, and the disposal of broken products in accordance with store policy. · Repairs broken packages as needed. · Operates computer and scanning tools, and enters all relevant coding in Canadian Tire systems. · Is responsible for the safe operation of all warehouse equipment (forklift, skyjack etc.). · Handles dangerous goods and hazardous products according to established procedures. · Complies with company, store, and warehouse policies. · Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately. · Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others. · Completes other tasks, as required. Requirements · Knowledge of warehouse and store layout. · Ability to work with minimal supervision. · Basic math and computer skills. · Ability to work in other areas of the store is an asset. · Certification in operating warehouse equipment is an asset. · Work experience in a warehouse/distribution environment, in a Canadian Tire store, is also considered an asset. Required Skills and Abilities Successful candidates will demonstrate the following competencies: · Strong belief in the Canadian Tire Values of honesty, integrity, and respect. · Results-oriented individual. · Effective written and oral communication skills. · Ability to complete detail oriented retail tasks according to instructions and to demonstrate responsibility for outcomes. · Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals. · Ability to resolve retail and/or customer issues. · Ability to adapt and cope with challenging and changing situations. · Positive attitude, punctuality, and solid work ethic. Physical Demands and Working Conditions In compliance with the store’s Health and Safety Policies and Procedures: · Standing/walking for 8 hours. · Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise items may vary in weight from “light” to “heavy”. · Lifting and turning repeatedly throughout the shift. · Lifting and twisting above the shoulder, from the floor to shoulder, and floor to waist . · Ability to go up and down a ladder and stairs while carrying merchandise. · Walking and carrying things at the same time and pushing/pulling, as required. Pay: $18.00-$18.50 per hour Expected hours: 16.0 – 32.0 per week Benefit…

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