Warehouse Associate

Schedule: Day Shift | Monday–Friday | 8:00 AM–4:00 PM Job Type: Temporary Job Summary: Oversee and maintain our warehouse that houses our small parts and tools. Process orders and assist customers with these items. Warehouse Associate I – Entry Level Responsibilities: Receive orders via phone, fax and email Proceed with fulfilling each one; prioritizing as you go Provide order and tracking updates as necessary Provide high level of customer service Strong organizational skills and an ability to work under pressure Strong commitment to meeting goals and deadlines Fulfill orders via Shopify Fulfill orders and sample request- package, label and track as requested Quality Control: Testing of product, keeping records of results Assemble items for inventory Maintain warehouse cleanliness Warehouse Associate II – Skilled Level Responsibilities: Must meet all level 1 requirements Proficient in using order management and e-commerce systems (e.g., Shopify, inventory tracking software) Able to identify and implement basic process improvements to streamline warehouse operations Capable of tracking and managing data entry related to order fulfillment, inventory, and quality control Skilled in preparing reports and maintaining accurate records for testing and inventory auditing Familiar with shipping and labeling systems (UPS, FedEx, USPS online tools) Basic troubleshooting skills for product quality issues or order discrepancies Effective communicator with both internal teams and external customers to ensure accurate and timely deliveries Warehouse Associate III – Advanced Level Responsibilities: Must meet all level 1 requirements Must meet all level 2 requirements Comfortable giving direction and or leading Peers. Shows interest in learning additional skills. Shows good decision-making skills without supervision. Great people skills Warehouse Associate – Lead Position Responsibilities: Must meet all level 1 requirements Must meet all level 2 requirements Must meet all level 3 requirements Exhibits strong potential for advancement into a leadership role within the company. Possesses at least 4 of the below skills and has the ability to be trained/coached in further leadership skills. Skill set includes: Clear and Direct Communication: They consistently communicate instructions and information effectively, ensuring team clarity. Active Listening: They demonstrate openness to feedback and make efforts to incorporate suggestions, fostering continuous improvement. Problem-Solving and Decision-Making: They think quickly and critically to resolve unexpected issues and make sound decisions under pressure. Technical Expertise: They possess a solid understanding of the manufacturing processes within their department, enabling them to provide informed guidance. Team Trust and Influence: They have built trust among their peers, which is essential for motivating and leading teams. Proactive Time Management: They manage their tasks efficiently and take initiative by seeking additional work when their responsibilities are complete. Safety Awareness: They consistently prioritize and promote a safe working environment. Quality Focus: They ensure that standards are consistently met, maintaining high product and process quality. Ability and willingness to cross train department employees and new employees. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ideal candidate will demonstrate strong attendance and dependability by consistently reporting to work on time and completing assigned tasks accurately. They must be able to maintain a clean and organized work environment, follow all company policies and procedures, and apply a high lev…

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