Warehouse Assistant

Warehouse Assistant Position Summary The Warehouse Assistant is responsible for supporting the daily operations of the warehouse, including order picking, inventory movement, organization, incoming freight assistance, and the transportation and delivery of goods. The position works closely with the Shipper/Receiver, Customer Service Representatives (CSRs), and other departments to ensure the efficient flow of products and materials throughout Durham Medical. The Warehouse Assistant also provides support to the retail showroom through occasional shelf setup, product stocking, and general merchandising assistance. This role requires an individual who is organized, dependable, physically capable, and able to work collaboratively in a fast-paced environment. Duties and Responsibilities General: Represent Durham Medical in a professional and courteous manner. Exercise professionalism in communication, work attendance habits, and attire. Maintain a clean, organized, and safe working environment. Work collaboratively with the Shipper/Receiver, CSR staff, and other departments to support daily operational requirements. Attend weekly staff meetings and training sessions as required. Contribute to the continuous improvement of Durham Medical's processes and operations. Follow established company policies, procedures, health and safety guidelines, and management instructions. Warehouse Operations & Order Preparation: Pick, locate, and prepare products and materials for repeat orders and as requested by CSR staff. Ensure orders are picked accurately and correspond with the required quantities and product specifications. Organize and stage picked orders in designated areas for shipping, customer pickup, or delivery. Assist with moving, sorting, and organizing inventory within the warehouse. Ensure products are stored in their designated locations and that warehouse spaces remain accessible and organized. Assist with inventory counts and stock verification as required. Identify and communicate discrepancies, damaged goods, or inventory shortages to the Shipper/Receiver or management. Handle products and equipment carefully to prevent damage during picking, movement, and storage. Shipping & Receiving Support: Assist the Shipper/Receiver with incoming freight and shipments when directed by management. Help unload, sort, organize, and move incoming freight to designated warehouse storage areas. Assist with clearing incoming freight to ensure shipments are processed and stored in a timely manner. Help separate and organize products according to their designated departments, locations, or orders. Assist with the breakdown and disposal of packaging materials, including separating recyclable materials from general waste. Follow established procedures when handling incoming products and equipment. Report damaged, missing, or incorrect shipments to the Shipper/Receiver or management. Transportation & Delivery Support: Assist with the transportation and delivery of goods, products, and equipment to clients as required. Support the loading and unloading of delivery vehicles, ensuring products are secured and handled appropriately. Assist with the preparation and organization of goods before transportation. Ensure products are delivered in a professional and timely manner. Provide courteous and professional customer service when interacting with clients during deliveries. Follow established delivery procedures and instructions provided by management. Assist with the transportation of products between Durham Medical locations or other designated destinations as required. Retail Showroom Support: Occasionally assist with setting up, assembling, and organizing retail shelving and display areas. Assist with stocking and replenishing products on the retail showroom floor. Ensure products are placed in their appropriate locations and displays are maintained in an organized and presentable manner. Assist with moving products and equipment between the warehous…

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