Warehouse Agent

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Job Description TGF North America Job Description updated July 2026 Warehouse Agent Division: Global Forwarding Location: Varies State: Varies Sub-division: North America Department: Operations/Warehousing Reports to (position): Warehouse Supervisor Classification: Non - Exempt Job Summary The Warehouse Agent is responsible for operational functions within the warehouse including Shipping and Receiving, inbound/outbound deliveries, pick and pack, and other functions. Duties also include regular communication with carriers, the local transportation group and receivers. Primary Duties & Responsibilities Performs one or more warehouse operational functions within the guidelines of the facility (pick, pack, wrap and load orders for our customers) Receives and stows product Ensures inventory accuracy Unloads / loads trucks or containers, plus the building and breakdown of ULDs Schedules inbound deliveries using Advance Ship Notices Works within established SOP's and/or scientific methods and adheres to quality guidelines Demonstrates depth and breadth of knowledge or proficiency in several areas or in specialized areas of responsibility Accurately and efficiently performs several operational tasks assigned to the individual Operates multiple types of material handling/packaging/warehouse equipment Performs several specialized warehouse operations functions within the operating guidelines of the facility Demonstrates effective oral and written communication skills Perform weekly / monthly / annual cycle counts Completes other duties and tasks as assigned by management PHYSICAL DEMANDS Work is performed while standing, sitting and/or walking Ability to occasionally lift up to 50 lbs. required. Ability to stand for 8-10 hours per day Ability to talk and hear required. Ability to communicate effectively using speech, vision and hearing Ability to use hands for simple grasping and fine manipulations Requires activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes, and gases Ability to perform repetitive motions required. Ability to move or position self in order to reach, lift, climb, balance, stoop and crouch required. Ability to read PC screens; detect color coding, read fine print, and/or normal type size print required. Job Requirements Essential Minimum Qualifications High School Diploma or GED Minimum of two to five (2-5) years’ experience Past or current Forklift Certification Preferred Qualifications Experience in a fast-paced warehouse/production logistics environment Skills Essential To The Job Technical Proven proficiency in an automated warehouse environment, working knowledge of WMS technologies. Material handling equipment and personal computers with good working knowledge of MS Office Suite. Very organized / Methodical Critical / Analytic / Objective Approachable Business Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches Strong customer orientation and problem solving skills. Successful communication - written and verbal Establish priorities and multi-task Possess professional business demeanor Ability to work effectively in a high-pressure environment Ability to multi-task and work independently Time management skills Human Relations Self-motivated, with an ability to self-manage Strong interpersonal/communication skills What moves you? At Toll, you can help play a vital r…

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