Warehouse Administrator, Invoicing & Order Fulfillment

Warehouse Administrator, Invoicing & Order Fulfillment Full-Time Permanent Location: Listowel, Ontario Position Description This is a 100% in-person position. Candidates must be able to work onsite at our office and warehouse in Listowel, ON. For commuting convenience, applicants living within a reasonable distance from our office are preferred. Who We Are With over 120,000 square feet of warehouse space and over 1,000 active SKUs, BK Wholesalers is a leading supplier of top-quality textiles, housewares and impulse-buy items at a wholesale level throughout southwestern Ontario. Our success is directly linked to our commitment to providing exceptional customer service, developing a highly knowledgeable team of employees, and embracing new and innovative products. We are uniquely positioned for continued growth. What makes us different from other wholesale distributors is our people and their deep commitment to sharing product and merchandising knowledge to guide customer decisions and demonstrate our value. Job Description This position is responsible for a combination of daily warehouse administrative duties and hands-on warehouse operations. The primary responsibilities include customer invoicing, inventory inquiries, order processing and logistics coordination. In addition to administrative duties, this role will provide hands-on support to the warehouse team as required, including picking, packing, checking and preparing customer orders for shipment. This is a varied position that requires someone who is equally comfortable working at a computer as they are performing physical warehouse duties. The successful candidate will be organized, detail-oriented, adaptable and willing to jump in wherever needed to support daily operations. Qualifications Accurate data entry skills and strong attention to detail. Experience as an invoice clerk or in general warehouse administration is preferred. Previous warehouse experience is an asset. Proficiency in MS Office (especially Excel), as well as Google Workspace. Excellent organizational and time-management skills. Ability to thrive in a fast-paced environment that requires adaptability and on-the-spot problem solving. Ability to work independently as well as part of a team. Ability to multitask, prioritize responsibilities and consistently meet deadlines. Willingness to learn and undertake new challenges. Enjoys tackling challenges and finding creative, effective solutions. Comfortable balancing administrative responsibilities with hands-on warehouse work. Bilingual in English and French preferred but not required. Responsibilities Administrative & Invoicing Duties Create customer invoices and inventory documentation from orders picked and packed by the warehouse team. Respond to customer inquiries regarding invoices, inventory and order details. Ensure client information and order details are accurate, up-to-date and properly organized. Analyze paperwork received, including supplier invoices, Bills of Lading (BOLs) and packing slips, to ensure accuracy and address discrepancies. Assist with physical inventories and inventory reconciliations. Provide general administrative support to the logistics, shipping and receiving departments. Shipping & Warehouse Support Assist the dispatch clerk in coordinating scheduled carriers and preparing the appropriate shipping manifests and documentation. Liaise with logistics carriers to help ensure goods are dispatched on time. Ensure delivery and tracking information is provided to management and customers as required. Assist with picking, packing and double-checking customer orders when needed. Wrap, label and stage skids and other shipments for dispatch. Ensure appropriate documentation is included with each order and that all cases are clearly labelled and accurately marked (e.g., pick/pack slips and fragile stickers). Assist with returns, order staging and other general warehouse duties as required. Help maintain an organized and efficient wareh…

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