Walmart Sales Support Specialist
ConfidentialLocation: Atlanta, GA Area Employment Type: Full-Time Department: Sales Reports To: Director of Sales Position Overview We are seeking an experienced, highly organized, and proactive Walmart Sales Support Specialist to support the day-to-day management and growth of our Walmart business across both retail stores and Walmart.com. This position will work closely with the Director of Sales, Walmart, internal departments, and our international teams in China and Mexico to manage purchase orders, reporting, product onboarding, inventory, logistics, and account operations. Candidates must have hands-on experience with Walmart Retail Link and Supplier One , along with a strong understanding of Walmart's supplier processes and reporting systems. The ideal candidate is analytical, detail-oriented, resourceful, and capable of independently identifying and resolving issues while managing multiple priorities. Key Responsibilities Walmart Account & Order Management: Manage purchase orders, monitor fulfillment and shipments, track inventory, resolve discrepancies, and ensure compliance with Walmart requirements. Walmart Systems: Utilize Retail Link, Supplier One, and other Walmart portals to manage account information, item setup, inventory, orders, and reporting. Sales Reporting & Analysis: Analyze POS data, sales trends, inventory, distribution, and key performance metrics. Prepare actionable reports for the Director of Sales. Product Onboarding: Coordinate new item setup, product information, specifications, assortment updates, and product launches. Walmart.com Support: Maintain product listings, images, videos, descriptions, and digital content. Monitor online availability, pricing, and competitive activity. Account Reconciliation: Research and assist in resolving deductions, payment discrepancies, and account-related financial issues. Logistics & International Coordination: Work with operations and teams in China and Mexico to monitor production, shipments, delivery schedules, and outstanding issues. Sales & Merchandising Support: Assist with planogram reviews, competitive analysis, customer presentations, line reviews, and new business opportunities. Administrative & Project Support: Maintain accurate account records, reports, project trackers, and follow-up activities while proactively supporting the Director of Sales. Required Qualifications Direct experience supporting Walmart as a supplier or retail account partner. Hands-on experience with Walmart Retail Link and Supplier One and the supporting applications. Knowledge of Walmart purchase orders, item setup, inventory, and replenishment processes. Experience analyzing Walmart POS data and preparing sales reports. Strong Microsoft Excel, PowerPoint, and general computer skills. Excellent organizational, analytical, communication, and problem-solving abilities. Ability to manage multiple priorities, meet deadlines, and work independently. Strong attention to detail and a proactive, solutions-oriented approach. Preferred Qualifications Experience managing Walmart.com product listings and digital content. Knowledge of Walmart deductions, APIS, APDP, and account reconciliation. Experience with planograms, merchandising, and product onboarding. Familiarity with Walmart logistics, supply-chain processes, and inventory management. Experience working with international manufacturing teams, particularly in China or Mexico. Background in consumer products, manufacturing, retail, or supplier account management. Bachelor's degree in Business, Marketing, Supply Chain, or related field preferred; equivalent experience considered. Ideal Candidate We are looking for someone who understands Walmart's systems and supplier requirements, takes ownership of problems, and follows through to resolution. The successful candidate will serve as a trusted extension of the Director of Sales, ensuring account operations run efficiently while identifying opportunities to improve processes, support sales growth,…