Vice President - Global Warehouse and Supply Chain
DiversifiedAbout Diversified: Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology. What to Expect: At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it. POSITION SUMMARY Diversified is seeking a VP, Global Supply Chain to lead the global distribution network supporting our AV and Media installation and managed services business, comprising 30 warehouses and 12 forward operating bases across North America, Europe and Australia. This position holds full accountability for the movement of equipment and material from PO tracking, receipt through staging, kitting, deployment to job sites, and reverse logistics on completed projects. The network currently operates on both Microsoft Dynamics 365 and Great Plains, with the international locations on separate ERP systems, supported by manual processes and spreadsheet-based tracking, without a warehouse management system. Operating practices vary across locations, inventory is reconciled manually, and visibility into material in transit is limited. The international locations operate independently of the North American organization, each with its own systems and processes. The Vice President is responsible for both daily operations of the warehouses and the outcome of the modernization program that addresses these conditions. A Manager of Supply Chain Process & Systems reports to this position and leads execution of the modernization work, including WMS selection and implementation, supplier EDI integration, and tracking automation. The Vice President serves as executive sponsor of that program and is accountable for its delivery. Location: Virtual (U.S. Remote) KEY RESPONSIBILITIES Network operations Own operating performance across all warehouse and forward operating base locations globally. The international locations in Canada, the United Kingdom, Germany, and Australia are not currently managed as part of a centralized supply chain function. They operate on separate ERP platforms with independent processes, vendor relationships, and inventory practices. This position is responsible for consolidating those locations into a single global function with common standards, reporting, and system direction, while accommodating genuine regional requirements Manage the operating budget, including labor, freight cost, and third-party services, and deliver performance against plan Own headcount planning across all locations, including staffing models by site, use of temporary and contract labor to meet workload demand and span of control Identify and deliver cost reduction across the network, and build the business case for investment where it produces a return Establish and enforce consistent operating standards across sites for shipment tracking, receiving, put-away, cycle counting, staging, kitting, pick/pack, shipping, returns, and RMA handling Define the performance measurement framework for the network, including inventory accuracy, on-time staging to project schedule, dock-to-stock cycle time, shrink, cost per shipment, space utilization, and labor productivity. Several of these metrics are not currently tracked and will require definition and baselining Partner with Technical Operations to align material delivery with installation schedules Evaluate and recommend network footprint decisions in partnership with regional Tech Ops leadership, including forward operating base openings, consolidations, and closures based on project density and s…