Vice President Facilities Operations (Boston HQ)

At WinnCompanies, our work starts with people — the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation’s leading managers of multifamily housing and one of the largest operators of affordable housing communities. We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact. Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities. About the Opportunity WinnCompanies is searching for a Vice President Facilities Operations to join our facilities team located in Boston, MA. In this role, you will be responsible for providing functional leadership and support for the WinnResidential portfolio. Partnering with Directors of Facilities and operations stakeholders, you will ensure all sites meet or exceed maintenance standards and goals. In tandem with SVP Facilities, the VP is responsible for coaching and mentoring Facilities leaders and managing internal partner and external vendor relationships to achieve defined targets for the Facilities department related to environmental, safety, inspections, financial and other relevant objectives. The VP plays a key role in defining and implementing Facilities best practices in collaboration with site level personnel and operational leadership and supports key processes including budgeting, work planning, recruiting, and contract negotiations. Please note that the pay range for this position is $175,000 - $185,000 annually. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:00 PM. You will be based out of our Boston, MA Headquarters located at One Washington Mall, Boston, MA 02108 (Government Center) on Mondays-Thursdays with the option to work remotely on Fridays. Responsibilities: Implement defined strategies and programs to achieve and maintain business objectives. Target areas include employee engagement, maintenance efficiency, inspection readiness and customer service (resident and owner facing processes) including work orders, building and unit inspections, curb appeal, maintenance shop organization, inventory management, procurement, and other maintenance related activities. Partner closely with key internal stakeholders on WinnCompanies owned properties. Lead in the development and implementation of maintenance best practices across the portfolio. Areas of focus include work planning, inventory management, inspection readiness, capital planning/budgeting and preventative maintenance. Partner with Operations leadership and support resources to create, update and manage maintenance policies and procedures through a collaborative effort. Lead in the review of defined key facilities metrics, drive accountability through site level action plans and monitor adherence to completion as needed. Metrics include, but are not limited to; work order completion, unit turn, customer satisfaction, site inspections and procurement/inventory. Support and serve as a resource to the WinnResidential Safety Committee. Participate in best practice development and own the transition from best practice to final procedure/process. In partnership with the VP of Procurement, develop and own relationships with key facilities vendors with a focus on improving customer service and overall value to sites. This includes, but is not limited to, SLA development/compliance, tr…

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