Vendor Sourcing Specialist

Trillium Facility Solutions is a national facility maintenance company supporting businesses across the country. We coordinate a wide range of commercial repair and maintenance services by partnering with qualified local service providers—who we call our Partners . We are looking for a Partner (Vendor) Sourcing Specialist who is resourceful, confident on the phone, and motivated by the challenge of finding the right solution. This role is a critical part of our service delivery process. When a work order comes in, our Sourcing team is responsible for identifying, contacting, and securing a qualified local Partner who can complete the work within the required scope, timeline, and pricing expectations. What You'll Do Source qualified local Partners across the U.S. for active work orders, including HVAC, plumbing, electrical, handyman, locksmith, roofing, doors, and other facility services Make a high volume of outbound calls to identify and connect with potential Partners Clearly communicate work order scope, location, timing, and expectations Confirm availability, capabilities, pricing, and service requirements before assigning work Negotiate rates and service terms when needed Build relationships with new and existing Partners Think creatively when traditional sourcing methods aren't producing results Respond quickly to urgent and time-sensitive service requests Maintain accurate documentation and communication within our work order system Work closely with our Intake, Execution, Project Management, and Customer Success teams to ensure a smooth handoff once a Partner is secured Who We're Looking For You may be a great fit if you are: Persistent – You don't stop after the first few calls when a Partner is difficult to find Resourceful – You know how to search, problem-solve, and find another path when the obvious solution isn't working Confident on the phone – You are comfortable calling businesses you've never spoken with before and quickly building rapport A strong communicator – You can clearly explain what is needed and ask the right questions Organized – You can manage multiple open work orders and priorities without losing track of details Urgency-driven – You understand that our customers are waiting and take ownership of moving work forward Relationship-focused – You understand that our Partners are an important part of our success and treat them accordingly A team player – You communicate well and understand that your work directly impacts the next person in the process Self-motivated – You can stay focused, productive, and accountable while working remotely Experience in facility maintenance, vendor sourcing, dispatch, recruiting, sales, or the skilled trades is a must. We can teach the industry. We're looking for someone with the right communication skills, initiative, work ethic, and willingness to learn. What Success Looks Like Success in this role isn't simply making calls. It's getting the work covered . You'll be successful when you can take ownership of a sourcing need, find the right Partner, communicate expectations clearly, and confidently hand the work order to the next stage knowing the Partner is prepared to execute. Why Trillium? At Trillium Facility Solutions, our mission is to bring care, relief, and hope through the work we do. Our core values guide how we serve our customers, our Partners, and one another: We Care. We Take Initiative. We Serve. We're a growing, collaborative team where people are encouraged to take ownership, solve problems, and make a meaningful contribution. Benefits 401(k) 401(k) matching Health insurance Dental insurance Vision insurance Paid time off Referral program Pay: $48,000.00 - $52,000.00 per year Work Location: Hybrid remote in Shelby Twp, MI 48317

View the full posting and apply