Vendor Relations Specialist

Amerit Fleet Solutions is a leading provider of fleet maintenance and repair services across the United States. Backed by New Mountain Capital, Amerit is rapidly expanding through both acquisitions and organic growth. We deliver industry-leading service, scale, and innovation to keep America's fleets moving. The Vendor Relations Specialist is the front line of Amerit's vendor management operation, responsible for onboarding, qualification, and day-to-day relationship management with our vendor network. This role is highly communicative—spending approximately 40% of the day on phone calls—managing both inbound vendor inquiries and outbound prospecting to identify qualified vendors that meet customer needs. The Specialist works alongside the Manager of Vendor Relations & Dispute Resolution to ensure vendors are properly set up, compliant, and performing to Amerit standards. This position offers an excellent entry point for someone who thrives in a fast-paced environment, enjoys solving problems through communication, and is organized enough to manage competing priorities with accuracy. Compensation Competitive Pay - Paid weekly, every Friday! Pay Range $25.00-$27.00 depending on experience. The benefits of belonging - what’s in it for you? Full benefits within 30 days Medical, dental, vision, prescription drug coverage, life insurance, disability insurance 401(k) match program Paid vacation, holidays, and sick time Commitment to your safety through boot and prescription safety glasses reimbursement Career and learning development with an extensive training program through our Amerit University Employee referral program, up to $1,000 bonus ASE certification program with fee reimbursement and bonus Employee recognition platform that includes opportunities to redeem points for merchandise Employee Assistance Program (EAP) 24/7 nurse triage line Employee discounts on cell phone service and entertainment tickets Employee resource groups (ERGs) that foster inclusion Wellness and fitness programs through our provider Vendor Identification & Qualification Identify and research qualified vendors to meet Amerit's needs across all business segments Conduct initial outreach to prospective vendors; lead qualification discussions to determine fit with Amerit requirements and standards Partner with Manager on vendor selection and due diligence oversight Vendor Onboarding & Account Setup Guide vendors through the onboarding process in accordance with company procedures and regulatory requirements Maintain and update vendor account numbers, contact information, and key documentation in Zendesk and database systems Ensure all required contracts, agreements, and compliance documentation are collected, filed, and current prior to vendor going live Develop subject matter expertise on Amerit's vendor requirements and communicate them clearly to prospective and current vendors Vendor Relationship & Compliance Management Initiate, cultivate, and maintain positive, professional relationships with vendors and Amerit customers they support Maintain national account communications and coordination; participate in vendor calls and status updates with key accounts to ensure alignment on expectations and performance Monitor vendor compliance with Amerit requirements; ensure all documentation, certifications, and agreements remain current and non-expired Follow up with vendors to ensure customer account numbers are active, properly set up, and communicated to the field Maintain and organize all onboarding paperwork and account records in accordance with company standards Cross-Functional Collaboration Collaborate with Accounts Payable, Procurement, Operations, and Management to identify and resolve vendor setup issues before they impact service Communicate proactively with internal teams and vendors to escalate problems early and coordinate swift resolution Required Qualifications High school diploma or equivalent Proficiency in Microsoft Excel Comfortable and…

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