Vendor Manager - Thales

Daily Roles & Responsibilities Of a Vendor Manager Vendor Relationship Management Serve as the primary point of contact between Climb and assigned vendors. Maintain regular communication with vendor channel managers, sales leaders, and partner teams. Understand/Execute on vendor GTM Strategy targeting IPP/ICP. Schedule and conduct vendor check-in meetings to review sales performance, pipeline, promotions, and strategic initiatives. Act as a trusted advisor to vendors by providing market feedback, reseller insights, and growth recommendations. Escalate and resolve vendor-related issues impacting reseller satisfaction or revenue opportunities. Sales Growth & Revenue Development Drive monthly, quarterly, and annual sales growth targets for assigned vendors. Review daily sales activity, bookings, pipeline reports, and forecast opportunities. Identify opportunities for upselling, cross-selling, and expanding vendor product adoption. Establish/maintain planning sessions with Climb Field Sellers Collaborate with Climb sales representatives to uncover and develop new business opportunities. Track progress against vendor KPIs and implement corrective actions when performance lags. Reseller Recruitment & Enablement Prospect and recruit new reseller partners to grow the vendor's channel presence. Engage with existing reseller accounts to increase product awareness and utilization. Conduct reseller onboarding activities and introduce key vendor programs. Educate partners on vendor solutions, pricing programs, incentives, and competitive differentiators. Support reseller sales teams throughout the sales cycle to increase conversion rates. Opportunity & Pipeline Management Review and manage sales pipeline opportunities daily. Follow up with sales representatives and resellers on open quotes and deal registrations. Track high-value opportunities and provide visibility to management and vendor stakeholders. Prepare pipeline reports and sales forecasts. Monitor end-of-month opportunity watchlists and assist in closing outstanding deals. Product Expertise & Training Maintain current certifications and complete vendor training requirements. Stay informed on product updates, roadmap announcements, and new releases. Serve as the internal subject matter expert for assigned vendors. Answer product, licensing, and program questions from sales teams and resellers. Deliver solution positioning guidance. Sales Enablement Train field, inside sales teams & reseller partners on vendor solutions and programs. Support sales representatives with opportunity strategies and partner presentations. Marketing & Demand Generation Work with marketing teams to plan and execute campaigns. Participate in campaign planning sessions and establish target audiences. Track marketing-generated leads and ensure timely follow-up. Measure campaign effectiveness and communicate results to vendors. Support webinars, workshops, email marketing initiatives, and promotional activities. Vendor Process & Operations Management Maintain expertise in vendor quoting, ordering, deal registration, and pricing processes. Assist sales teams and resellers with operational questions and transaction support. Ensure quotes, orders, and registrations move efficiently through the sales cycle. Identify process improvements that make it easier for partners to do business with Climb. Collaborate with operations teams to resolve fulfillment and order-related challenges. Vendor & Partner Escalation Management Act as the central escalation point for critical reseller and vendor issues. Investigate delivery, pricing, licensing, support, and program-related concerns. Ensure customer satisfaction is maintained throughout the resolution process. Market Intelligence & Strategic Planning Monitor market trends, competitive activity, and emerging technologies. Identify growth opportunities in new markets, verticals, and solution areas. Develop strategic business plans to increase market share and sales performan…

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