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Vendor Manager - Thales

Climb Global Solutions
5 days ago
Full-time
On-site
IL, United States
Direct

This a Full Remote job, the offer is available from: United States
Vendor Manager - Thales
Daily Roles & Responsibilities of a Vendor Manager
Vendor Relationship Management
• Serve as the primary point of contact between Climb and assigned vendors.
• Maintain regular communication with vendor channel managers, sales leaders, and partner teams.
• Understand/Execute on vendor GTM Strategy targeti
...
ng IPP/ICP.
• Schedule and conduct vendor check-in meetings to review sales performance, pipeline, promotions, and strategic initiatives.
• Act as a trusted advisor to vendors by providing market feedback, reseller insights, and growth recommendations.
• Escalate and resolve vendor-related issues impacting reseller satisfaction or revenue opportunities.
Sales Growth & Revenue Development
• Drive monthly, quarterly, and annual sales growth targets for assigned vendors.
• Review daily sales activity, bookings, pipeline reports, and forecast opportunities.
• Identify opportunities for upselling, cross-selling, and expanding vendor product adoption.
• Establish/maintain planning sessions with Climb Field Sellers
• Collaborate with Climb sales representatives to uncover and develop new business opportunities.
• Track progress against vendor KPIs and implement corrective actions when performance lags.
Reseller Recruitment & Enablement
• Prospect and recruit new reseller partners to grow the vendor's channel presence.
• Engage with existing reseller accounts to increase product awareness and utilization.
• Conduct reseller onboarding activities and introduce key vendor programs.
• Educate partners on vendor solutions, pricing programs, incentives, and competitive differentiators.
• Support reseller sales teams throughout the sales cycle to increase conversion rates.
Opportunity & Pipeline Management
• Review and manage sales pipeline opportunities daily.
• Follow up with sales representatives and resellers on open quotes and deal registrations.
• Track high-value opportunities and provide visibility to management and vendor stakeholders.
• Prepare pipeline reports and sales forecasts.
• Monitor end-of-month opportunity watchlists and assist in closing outstanding deals.
Product Expertise & Training
• Maintain current certifications and complete vendor training requirements.
• Stay informed on product updates, roadmap announcements, and new releases.
• Serve as the internal subject matter expert for assigned vendors.
• Answer product, licensing, and program questions from sales teams and resellers.
• Deliver solution positioning guidance.
Sales Enablement
• Train field, inside sales teams & reseller partners on vendor solutions and programs.
• Support sales representatives with opportunity strategies and partner presentations.
Marketing & Demand Generation
• Work with marketing teams to plan and execute campaigns.
• Participate in campaign planning sessions and establish target audiences.
• Track marketing-generated leads and ensure timely follow-up.
• Measure campaign effectiveness and communicate results to vendors.
• Support webinars, workshops, email marketing initiatives, and promotional activities.
Vendor Process & Operations Management
• Maintain expertise in vendor quoting, ordering, deal registration, and pricing processes.
• Assist sales teams and resellers with operational questions and transaction support.
• Ensure quotes, orders, and registrations move efficiently through the sales cycle.
• Identify process improvements that make it easier for partners to do business with Climb.
• Collaborate with operations teams to resolve fulfillment and order-related challenges.
Vendor & Partner Escalation Management
• Act as the central escalation point for critical reseller and vendor issues.
• Investigate delivery, pricing, licensing, support, and program-related concerns.
• Ensure customer satisfaction is maintained throughout the resolution process.
Market Intelligence & Strategic Planning
• Monitor market trends, competitive activity,

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