Vendor Manager - Global Telecom Expenses Management & Supplier Relationships
Intello Technologies Inc.Description About the Team
Our Global Procurement & Supplier Management team is a strategic function within TPS that supports Telus' international expansion across North America, LATAM, APAC, EMEA, and emerging markets. We partner with key vendors to optimize costs, manage risk, and drive innovation across our telecom infrastructure. The work you do in this role directly influences which vendors
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become Telus' strategic partners, shapes contract terms that protect the organization, and drives the cost and quality outcomes that make our international growth sustainable.
The Role
As Vendor Manager, you'll wear multiple hats: strategist, negotiator, analyst, and relationship builder. Your primary mission is to ensure Telus gets the best value and service from our global telecom suppliers while building partnerships that support long-term growth. This is a global role with true multi-regional responsibility — you won't be managing one geography; you'll orchestrate vendor relationships across five regions simultaneously, which means strategic thinking at scale.
Key Responsibilities
Develop and execute global vendor strategy aligned with Telus international expansion roadmap
Identify, evaluate, and onboard new telecom service providers and technology partners across North America, LATAM, APAC, EMEA, and emerging markets
Conduct vendor due diligence including financial stability, regulatory compliance, and capability assessments
Build long-term strategic partnerships with key vendors to drive innovation and cost efficiency
Manage vendor scorecards and performance metrics across service level, quality, delivery, and cost dimensions
Lead quarterly business reviews with strategic vendors; elevate performance issues and drive improvement plans
Contract Negotiation & Management (30%)
Negotiate complex, multi-million-dollar master service agreements, purchase agreements, and service level agreements with global suppliers, securing favorable payment terms, pricing locks, and protections against currency and regulatory risk
Navigate the complexity of multi-jurisdictional requirements including tax implications, local regulations, and data protection (GDPR, local privacy laws)
Manage contract lifecycle from procurement to renewal or termination
Coordinate with Legal and Finance teams on contract terms, risk allocation, and compliance requirements
Maintain centralized contract repository with version control and compliance tracking
Global Expenses Management (25%)
Own spend visibility and cost optimization across international markets—identify consolidation and renegotiation opportunities through vendor consolidation, renegotiation, and market benchmarking
Implement spend visibility tools and analytics to track vendor expenses by category, region, and cost center
Develop and manage vendor budgets with direct accountability for cost variance analysis and cost forecasting
Lead procurement initiatives for major capex projects including network equipment, infrastructure deployment, and technology upgrades
Optimize pricing through volume leverage, multi-year agreements, and competitive bidding processes
Prepare spend reports and recommendations for senior leadership
Serve as primary point of contact for key strategic vendors; manage escalations and resolve disputes in a timely and professional manner
Partner closely with Finance, Legal, and regional operations teams to align vendor strategy with business priorities
Represent Telus at industry forums, vendor conferences, and trade shows
Communicate vendor requirements, roadmap changes, and performance expectations clearly and consistently
Qualifications Education
Bachelor's degree in Business, Finance, Engineering, or related field, or equivalent professional experience in vendor management
Experience
Minimum 7 years in vendor management or procurement roles
Minimum 5 years managing global vendors and cross-border sourcing across multiple jurisdictions
Demonstrated experience in telecom, network