Vendor Management Leader

Overview: Founded in 1898 , Mutual of Enumclaw is a people-first insurer rooted in community, recognized as Washington’s Best Company to Work For for the 14th consecutive year , and proudly serving individuals, families, farms, and businesses through local independent agents across the West. The Vendor Management Leader owns how Mutual of Enumclaw chooses, contracts with, and gets value from its third-party partners. Since 1898, MOE has protected the lives and livelihoods of Northwest homeowners, families, farmers, and business owners. The vendors behind our claims, technology, and member services are part of that promise, and this role makes sure they keep it. You will lead the full vendor lifecycle: strategic sourcing, RFPs, contract negotiation, performance management, and third-party risk. You will partner with leaders across the company and bring clear, data-backed recommendations to the table. Location: Onsite - Seattle, WA Hiring Range: $127,500 - $142,400 * Salary Range: $127,500 - $160,300 The Hiring Range represents Mutual of Enumclaw’s current hiring pay scale for this role. Mutual of Enumclaw reserves the right to modify or update this range any time. Exact compensation may vary based on skills and experience. Compensation is only one part of our entire total rewards package. To see some of the benefits and perks we offer, please click here . Responsibilities: Vendor Management You will own MOE's vendor portfolio from onboarding to renewal or exit, keeping partners accountable to the service our members expect: Relationship Management – Build and maintain strong, collaborative relationships with key vendors. Serve as the primary escalation point, run regular business reviews, and align vendor roadmaps with MOE priorities. Strategic Goals – Have a pulse on the landscape of procurement purchases across the organization and evaluate opportunities to consolidate, collaborate and streamline purchases across the organization. Contract Negotiation – Lead negotiation of new agreements, renewals, and amendments. Secure favorable pricing, service levels, terms, and protections while preserving long-term partnerships. Track the contracts and the current spend to business strategic goals. Performance and Compliance Monitoring – Track vendor delivery against service level agreements and contract terms. Confirm vendors meet regulatory, data privacy, and insurance industry requirements, and drive corrective action plans when they fall short. Risk Management – Identify, assess, and mitigate third-party risks, including financial, operational, cybersecurity, concentration, and reputational risk. Maintain vendor risk ratings, due diligence records, and business continuity and exit plans for critical vendors. Strategic Sourcing You will make sure every sourcing decision is informed, competitive, and aligned with MOE's business goals: Market Research – Analyze supplier markets, pricing trends, and emerging providers to find opportunities for cost savings, innovation, and better service. Vendor Selection – Define evaluation criteria with business stakeholders, score proposals objectively, and recommend the vendors that offer the best overall value, not just the lowest price. RFP-to-Contract Process – Manage the full sourcing cycle from start to signed agreement: Gather requirements with business owners and define scope. Draft and issue RFIs and RFPs. Manage vendor questions, demos, and due diligence. Evaluate and score responses with a cross-functional team. Negotiate final terms and pricing. Coordinate legal, IT security, and finance review, then execute the contract. Hand off to onboarding with clear owners and success measures. Performance Metrics and Reporting You will turn vendor data into clear insight leaders can act on: Vendor Performance KPIs – Define and track key performance indicators for each critical vendor, such as SLA attainment, quality and error rates, …

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