Vendor Managed Inventory Specialist

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :21410 Employment Type : Full Time Job Category : Warehouse/Distribution Work Location : Cincinnati, OH (BIS) INVESTING IN YOU Our commitment to internal growth and the development of our associates is unwavering. We believe that investing in our team members' professional journey not only benefits them individually but also contributes to the overall success of our organization. Through continuous learning, skill enhancement, and opportunities for advancement, we empower our associates to thrive and reach their full potential. By fostering a culture of growth, transparency, and collaboration, we create an environment where everyone can flourish and contribute meaningfully to our shared goals. BRIEF POSITION SUMMARY: The Integrated Systems Service (BIS) is responsible for ensuring customer satisfaction by managing inventory at designated customer sites. This includes product put-away, scanning, replenishment of VMI and vending solutions, Lean (6S) practices, and maintaining functional solution equipment. The role collaborates closely with sales and business development teams to drive customer retention and incremental revenue through effective solution support. DUTIES AND RESPONSIBILITIES: Maintain appropriate stock levels (min/max) to meet customer demand. Receive, unpack, and put away products at all solution points of use. Perform basic repairs and maintenance on solution equipment to company standards. Use routing software to log and track daily account activities. Build and maintain strong relationships with customer contacts to ensure solution retention. Communicate professionally and promptly with key customer personnel. Promote MSC customer loyalty through solution support and CARE program execution (Clean, Arrange, Relationships, Exceeded Expectations). Maintain 6S standards in all solution areas. Adhere to all safety and compliance protocols. Stay current on MSC's inventory management solutions through ongoing training. Maintain high customer satisfaction ratings. Accurately track time using MSC-approved time management tools. Safely operate and maintain company-assigned vehicle per Fleet Policy. Follow all MSC policies and procedures. Contributes to the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. QUALIFICATIONS What You Need: High School Diploma or equivalent required. Strong customer service orientation. Excellent verbal and written communication skills. Proficiency in Microsoft 365 and general computer literacy. Ability to work independently with minimal supervision. Strong critical thinking and problem-solving skills. Excellent time management and organizational abilities. Bonus Points If You Have: Experience in inventory management or customer service preferred. Relevant military experience is a plus. Familiarity with mobile business applications preferred. Technical and mechanical aptitude is a plus. AutoCrib and or CribMaster experience is a plus Other Requirements: A valid driver's license is required. Position requires 80%+ travel. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Compensation starting at $22.50Hr - $27.50Hr depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of lab…

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