Vault technician

Vault Technician (Vault Tech) Cannabis Dispensary Job Summary The Vault Technician is responsible for the secure handling, accurate picking/fulfillment of orders, inventory control, and data integrity within the dispensary’s vault/secure storage area. This role requires exceptional attention to detail, physical capability, and the ability to thrive in a fast-paced, highly regulated environment while maintaining strict compliance with all cannabis laws and internal security protocols. Primary Responsibilities - Accurately pick, package, and fulfill customer and wholesale orders from the vault according to order tickets or system requests. - Perform regular inventory counts (cycle counts, full inventories, and reconciliation) and investigate/resolve discrepancies promptly. - Enter and maintain precise inventory data in the point-of-sale (POS) and inventory management systems; ensure real-time accuracy of stock levels, product locations, and batch/lot tracking. - Coordinate inbound and outbound deliveries, including receiving shipments, verifying quantities and quality against manifests, and preparing products for secure transport. - Maintain organized, secure, and compliant vault storage (proper labeling, FIFO/FEFO rotation, temperature/humidity controls where applicable, and segregation of product types). - Follow all chain-of-custody, security, and regulatory procedures for cannabis products (METRC/BioTrack or equivalent track-and-trace system entry when required). - Assist with waste destruction, returns, and product quarantine processes as directed. - Support other vault and inventory team members during high-volume periods. - Report any security, compliance, or inventory anomalies immediately to management. - Maintain a clean, organized, and audit-ready workspace at all times. Qualifications & Skills - High school diploma or equivalent; additional education or inventory/warehouse experience preferred. - Proven ability to be highly detail-oriented with strong organizational and data-entry accuracy. - Comfortable working in a fast-paced environment with shifting priorities and high order volume. - Physical ability to repeatedly lift, carry, push, and pull up to 50 pounds, including overhead lifting, and to stand/walk for extended periods. - Basic computer proficiency (POS systems, inventory software, Microsoft Office or Google Suite). - Must be 21 years of age or older (or meet the minimum age required by local cannabis regulations). - Ability to pass a background check and any required drug screening consistent with company and state cannabis employment policies. - Strong verbal and written communication skills; ability to follow detailed written and verbal instructions. - Reliability, integrity, and a commitment to security and regulatory compliance. Preferred Qualifications - Previous experience in cannabis retail, warehouse, inventory control, logistics, or a regulated industry. - Familiarity with cannabis track-and-trace systems (METRC, BioTrack, etc.). - Experience with barcode scanning, RF guns, or warehouse management systems. - Basic to Native Spanish level Physical & Work Environment Requirements - Ability to lift 50+ pounds overhead repeatedly. - Frequent standing, walking, bending, reaching, and climbing (step stools/ladders). - Work is performed primarily in a secure, climate-controlled vault/storage area with limited natural light; may involve exposure to strong cannabis odors. - Must adhere to all company security protocols, including restricted access, camera monitoring, and dual-control procedures where required. Additional Notes This position involves handling high-value controlled products in a tightly regulated industry. Strict adherence to company policies, state cannabis regulations, and security standards is mandatory. Performance will be measured by order accuracy, inventory integrity, on-time fulfillment, and compliance metrics. This description can be customized further with specific wage range…

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