US Customs Clerk

Job Description: Join our dynamic team at Trade-Flex Solutions, where we pride ourselves on delivering exceptional customs brokerage services in the supply chain sector. We are seeking a dedicated and detail-oriented professional to support our operations and contribute to our mission of excellence. **Key Responsibilities: ** - **Transaction Processing: ** Accurately process and record import and export transactions for clients, ensuring compliance with industry regulations and company policies. - **Client Interaction: ** Serve as a point of contact for clients regarding transaction confirmations, discrepancies, and account statuses. Maintain clear and professional communication to enhance client satisfaction. - **Data Entry ** Input and update client and transaction information in our database with precision, maintaining up-to-date and accurate records. - **Research and Resolution: ** Investigate and resolve discrepancies or issues in transactions by coordinating with logistics team and USCBP. - **Compliance Adherence: ** Stay informed about industry regulations and company policies, ensuring all transactions and interactions are compliant. Participate in regular training sessions to remain current on compliance requirements. - **Administrative Support: ** Provide support to the US Customs brokerage team, with document preparation to include SED's, CBPF7501, CBPF7512, CBPF3461, etc... and timely shipment input to ACE for CBP clearances. - **Team Collaboration: ** Work closely with colleagues to ensure seamless operations and contribute to team projects as needed. **Qualifications: ** - Understanding of Customs brokerage operations.- Knowledge of US Customs regulations.- Excellent attention to detail and high level of accuracy in data entry and transaction processing. - Effective communication and interpersonal skills to build and maintain client relationships. - Ability to handle sensitive information with integrity and confidentiality. - Proficiency Microsoft Office Suite, particularly Excel. - Strong problem-solving skills, attention to detail and the ability to work independently as well as part of a team. - Prior experience in the US Customs brokerage industry. - Experience in RB Systems /ABI software preferred. **What We Offer: ** - Competitive salary and benefits package. - Opportunities for professional development and career advancement. - A supportive work environment with a focus on teamwork and collaboration. - Access to cutting-edge technology and tools to enhance your work efficiency. - Commitment to work-life balance and employee well-being. At Trade-Flex Solutions, we value diversity and are committed to creating an inclusive environment for all employees. If you are passionate with the customs brokerage industry and have a keen eye for detail, we encourage you to consider this rewarding opportunity. Benefits: Health insurance Paid time off Work Location: In person

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