US CSCM Team Lead
ASMLIntroduction ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our main headquarters are located in Veldhoven, the Netherlands, and we also have 18 office locations around the United States- including main offices in Wilton, CT, Chandler, AZ, San Jose, CA and San Diego, CA. Customer Supply Chain is responsible for all customer supply chain activities (machines deliveries, upgrades at customer sites, spare parts management), inbound and outbound flows to and from the factories. Role and Responsibilities The CSCM Team Leader is responsible for leading and coordinating supply chain activities to ensure the efficient flow of materials, products, and information from suppliers through delivery to customers. This role oversees daily operations, drives performance improvements, manages team execution, and serves as a key liaison between customers, suppliers, logistics providers, and internal stakeholders. The Team Leader is accountable for meeting operational objectives, maintaining service levels, resolving escalations, and supporting strategic initiatives that improve supply chain performance, cost efficiency, and customer satisfaction. Other responsibilities will include: Lead, coach, and develop supply chain team members to achieve business objectives. Manage daily supply chain operations, including planning, procurement, logistics, inventory, warehousing, and customer deliveries. Ensure material availability and on-time delivery to support customer and production requirements. Coordinate critical shipments, expedite orders, and manage supply chain escalations. Partner with internal and external stakeholders, customers, transportation providers, and internal teams to resolve issues and improve performance. Monitor and analyze operational metrics to identify trends, risks, and improvement opportunities. Drive continuous improvement initiatives to reduce costs, improve efficiency, and enhance service levels. Ensure compliance with company policies, safety standards, and regulatory requirements. Support capacity planning, risk mitigation, and contingency strategies during supply disruptions. Customer Intimacy Strengthen customer relationships within the local organization Develop deep understanding of CS operations and drive improvements collaboratively Engage directly with customers, delivering insights and performance reporting Continuous Improvement Drive initiatives to improve supply chain efficiency, reduce costs, and enhance customer satisfaction Identify, develop, and lead cost-reduction opportunities Education and Experience Bachelor’s degree in Business Engineering, Supply Chain, or related field; or equivalent years of relevant working experience. 5–7 years of experience in a complex, customer-oriented logistics or supply chain environment. Strong customer-facing experience, including customer engagement and service operations support. Experience leading teams in a fast-paced logistics, supply chain, or customer-oriented environment strongly preferred. Deep understanding of supply chain and logistics processes. Proven track record in process improvement and implementation. Working knowledge of MRP systems. Advanced proficiency in Excel and PowerPoint. Knowledge of ASML logistics processes is a plus. Personal Skills Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space fo…